--0000000000005e3d560613a4e71b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, Thanks for raising this. I=E2=80=99ll look into it and circle back. Best, *From:* Cheryl Cartwright *Sent:* Thursday, March 14, 2024 3:28 PM *To:* Laszlo Kovacs ; Timothy Thomas *Subject:* Elevon Account Good Afternoon Laszlo and Tim, Attached is a letter from Elevon regarding overdue invoices. We had previously used Elevon for payment processing but had been asked to close the account once we moved to Versapay. It seems last March a new account was opened using all the same information but was obviously assigned a new account number. I had no idea so I was very confused when this letter arrived. The address attached to the account and where this letter was mailed was to Steve Darley's (previous owner) personal home address. I have changed that to our new Toronto address. If we are still using Elevon to process payments we will need to pay this bill and set up a payment method for future. Thanks, Cheryl --0000000000005e3d560613a4e71b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, =C2=A0 Thanks for raising this. I=E2=80=99l= l look into it and circle back. =C2=A0 Best, =C2=A0 Fro= m: Cheryl Cartwright < ccartwright@thekey.com > Sent: Thursday, March 14, 202= 4 3:28 PM To: Laszlo Kovacs < laszlo.kovacs@thekey.com >; Timothy Thomas < tt@thekey.com > Subject: Elevon Accou= nt =C2=A0 Good Afternoon Laszlo and Tim, =C2=A0 Attached is a letter=C2=A0from Elevon r= egarding overdue invoices.=C2=A0 =C2= =A0 We had previously used Elevon for = payment=C2=A0processing=C2=A0but had been asked to close the account once w= e moved to Versapay. It seems last March a new account was opened using all= the same information but was obviously=C2=A0assigned a new account number.= I had no idea so I was very confused when=C2=A0this letter arrived.=C2=A0 =C2=A0 The address attached to the account and where this letter was mailed = was to Steve Darley's (previous owner) personal home address. I have ch= anged that to our new Toronto address.=C2=A0 =C2=A0 If we are still using El= evon to process payments we will need to pay this bill and set up a payment= method for future.=C2=A0 =C2=A0 Thanks, =C2=A0 Cheryl=C2=A0 --0000000000005e3d560613a4e71b--