--0000000000007c439f05ed0ae045 Content-Type: text/plain; charset="UTF-8" Will email her now and CC everyone. On Wed, Nov 9, 2022 at 8:27 AM Timothy Thomas wrote: > Hi Brian & Shyanne, > > Could you please review Lindsey's email below and check the schedules. I > need this resolved asap please. > > Let me know > Tim > > ---------- Forwarded message --------- > From: Lindsey Fancy > Date: Tue, Nov 8, 2022 at 7:21 PM > Subject: Mortimer > To: Timothy Thomas > > > Hi Tim, > There is an issue with client Mortimer for the Oct 16-31 billing. There > are two training shifts for a live-in client, on the 20th and the 21st. One > is marked as billable and the other not. I want to confirm that this is > correct and that they are not but unbillable. Also, there are two charges > on Oct 31 for the same number of kilometers. I would think this is an error > but want to confirm. Can you please double check so I can invoice? > > Thanks > > Lindsey > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > -- Brian Boxall Client Success Manager Home Care Assistance of Winnipeg, MB *Calgary Office: *403-301-3777 *Winnipeg Office: *204-489-6000 10B-1700 Corydon Avenue Home Care | Winnipeg, MB (homecareassistancewinnipeg.ca) Join Our Newsletter Champions of Longevity --0000000000007c439f05ed0ae045 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Will email her now and CC everyone. On Wed, Nov 9, 2022 at 8:27 A= M Timothy Thomas < tt@= thekey.com > wrote: Hi Brian & Shyanne, Coul= d you please review Lindsey's email below and check the schedules. I ne= ed this resolved asap please. Let me know Tim ---------- Forwarded message --------- From: Lindsey Fancy < lfancy@thekey.com >= Date: Tue, Nov 8, 2022 at 7:21 PM Subject: Mortimer To: Ti= mothy Thomas < tt@thek= ey.com > Hi Tim, There is an is= sue with client Mortimer for the Oct 16-31 billing. There are two training = shifts for a live-in client, on the 20th and the 21st. One is marked as bil= lable and the other not. I want to confirm that this is correct and that th= ey are not but unbillable. Also, there are two charges on Oct 31 for the sa= me number of kilometers. I would think this is an error but want to confirm= . Can you please double check so I can invoice? Th= anks Lindsey -- Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 <= font style=3D"font-family:Arial,Helvetica,sans-serif;font-size:14px;line-he= ight:18px;co