--000000000000e84c9e05ed0ae76a Content-Type: text/plain; charset="UTF-8" Hi Lindsey, Regarding the training shifts for Mortimer. We ate 12 hrs of training, and billed the clients for 1 live in shift for training as well. Shyanne commented on the Mileage as she had heard from Kelley. Thanks, On Wed, Nov 9, 2022 at 8:57 AM Brian Boxall wrote: > Will email her now and CC everyone. > On Wed, Nov 9, 2022 at 8:27 AM Timothy Thomas wrote: > >> Hi Brian & Shyanne, >> >> Could you please review Lindsey's email below and check the schedules. I >> need this resolved asap please. >> >> Let me know >> Tim >> >> ---------- Forwarded message --------- >> From: Lindsey Fancy >> Date: Tue, Nov 8, 2022 at 7:21 PM >> Subject: Mortimer >> To: Timothy Thomas >> >> >> Hi Tim, >> There is an issue with client Mortimer for the Oct 16-31 billing. There >> are two training shifts for a live-in client, on the 20th and the 21st. One >> is marked as billable and the other not. I want to confirm that this is >> correct and that they are not but unbillable. Also, there are two charges >> on Oct 31 for the same number of kilometers. I would think this is an error >> but want to confirm. Can you please double check so I can invoice? >> >> Thanks >> >> Lindsey >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.com >> [image: TheKey] >> > > > -- > Brian Boxall > Client Success Manager > Home Care Assistance of Winnipeg, MB > *Calgary Office: *403-301-3777 > *Winnipeg Office: *204-489-6000 > 10B-1700 Corydon Avenue > Home Care | Winnipeg, MB (homecareassistancewinnipeg.ca) > > > Join Our Newsletter > > > > Champions of Longevity > -- Brian Boxall Client Success Manager Home Care Assistance of Winnipeg, MB *Calgary Office: *403-301-3777 *Winnipeg Office: *204-489-6000 10B-1700 Corydon Avenue Home Care | Winnipeg, MB (homecareassistancewinnipeg.ca) Join Our Newsletter Champions of Longevity --000000000000e84c9e05ed0ae76a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Lindsey, Regarding the training shif= ts for Mortimer.=C2=A0 =C2=A0We ate 12 hrs of training, and billed the=C2= =A0 clients for 1 live in shift for training as well. Shyanne commented on the=C2=A0Mileage as she had heard from Kelley. Thanks, On Wed, Nov 9, 2022 at 8:57 AM Brian Boxall < bboxall@thekey.com > wrote: Will emai= l her now and CC everyone. On Wed, Nov 9, 2022 at 8:27 AM Timothy Thomas < tt@thekey.com > wrote: Hi Brian & Shyanne, Could you please review Lindsey= 's email below and check the schedules. I need this resolved asap pleas= e. Let me know Tim ---------- Forwarded mes= sage --------- From: Lin= dsey Fancy < lfancy@thekey.com > Date: Tue, Nov 8= , 2022 at 7:21 PM Subject: Mortimer To: Timothy Thomas < tt@thekey.com > Hi Tim, There is an issue with client Mortimer fo= r the Oct 16-31 billing. There are two training shifts for a live-in client= ,