--00000000000036a28805dbee18a6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I re-ran the script. Can you have her refresh her browser and try one more time? If there is a problem please screenshot the issue for me. On Tue, Apr 5, 2022 at 9:53 AM Timothy Thomas wrote: > Hi Gabriel, > > We've just ran a test with Carolyn Daoust and > it came in as @thekey. > > I don't mind if internally she appears as they key, its just the client > facing side, so whichever fix works I'll leave it up to you. > > Thanks! > Tim > > On Mon, Apr 4, 2022 at 10:42 PM Gabriel La wrote: > >> Hi Tim, >> >> After 3/9, all new accounts created under corporate default to @ >> thekey.com. I did update these emails to send via @homecareassistance.co= m, >> if they are not sending out as that let me know. >> >> We can switch it back to @homecareassistance.com as well. The only >> problem I foresee is that when Canada does rebrand and switch to @ >> thekey.com there may be some issues and switches to SSO logins. This >> will help prevent it down the road. Let me know your thoughts, I would b= e >> more than happy to discuss as well. >> >> Thanks, >> >> >> >> On Mon, Apr 4, 2022 at 7:27 PM Timothy Thomas >> wrote: >> >>> Hi Gabe, >>> >>> It seems new canadian employees are being given @thekey email accounts. >>> Will the equivalent @homecareassistance accounts also work? We=E2=80=99= re not ready >>> to rebrand just yet. >>> >>> Thanks >>> Tim >>> -- >>> >>> Timothy Thomas >>> Head of Canada Division >>> Home Care Assistance >>> Office: 514-907-5065 >>> Fax: 514-221-4265 >>> 4464 Ste Catherine West >>> Westmount, QC, H3Z1R7 >>> HomeCareAssistanceMontreal.ca >>> --- >>> Read Our Testimonials >>> >>> We Are Hiring! >>> >>> >>> Champions of Longevity >>> >> >> >> -- >> Gabriel La >> Head of IT Operations >> * Please note my email has changed: * >> it@thekey.com >> 650-257-2395 Ext. 160010 >> TheKey.com >> [image: TheKey] >> > > > -- > > Timothy Thomas > Head of Canada Division > Home Care Assistance > Office: 514-907-5065 > Fax: 514-221-4265 > 4464 Ste Catherine West > Westmount, QC, H3Z1R7 > HomeCareAssistanceMontreal.ca > --- > Read Our Testimonials > > We Are Hiring! > > > Champions of Longevity > --=20 Gabriel La Head of IT Operations * Please note my email has changed: * it@thekey.com 650-257-2395 Ext. 160010 TheKey.com [image: TheKey] --00000000000036a28805dbee18a6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I re-ran the script. Can you have her ref= resh her browser and try one more time? If there is a problem please screen= shot=C2=A0the issue for me.=C2=A0 On Tue, Apr 5, 2022 at 9:53 AM Timothy Thomas < tt@homecareassistance.com > wrote: Hi Gabriel,= We've just ran a test with=C2=A0Carolyn Daoust <= carolyn.daou= st@thekey.com > and it came in as=C2=A0@thekey. I don't mind if internally she appears as they key, its just the cl= ient facing side, so whichever fix works I'