--0000000000006f1ba7061bbc0076 Content-Type: multipart/related; boundary="0000000000006f1ba7061bbc0075" --0000000000006f1ba7061bbc0075 Content-Type: multipart/alternative; boundary="0000000000006f1ba6061bbc0074" --0000000000006f1ba6061bbc0074 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sharon, I have attached all open invoices for all the locations. I also wanted to make you aware that invoices have been opened, please see below an example of one of the locations. Is the email accounting@efry.com the correct point of contact? [image: image.png] On Tue, Jun 25, 2024 at 11:49=E2=80=AFAM Steve Koyanagi wrote: > Tim, are all of your contract templates in Pandadoc? If yes, this is good > timing as we're in the process of updating Pandadoc contracts as we speak= . > > I'm good with changing the language to invoices are due upon receipt. > > Steve Koyanagi > Assistant General Counsel > * Please note my email has changed: * > skoyanagi@thekey.com > 650-722-6476 > TheKey.com > [image: TheKey] l > > > On Tue, Jun 25, 2024 at 5:29=E2=80=AFAM wrote: > >> Hello- >> >> >> >> Reaching out in hopes we can comb through our contract templates in >> Canada and get this verbiage removed. For our contracts with Elizabeth F= ry >> (if memory serves) the language is too ambiguous (its either due upon >> receipt or its not, the =E2=80=9Cup to 30 days=E2=80=9D is grey in my ex= perience with >> contract terms). Additionally, this client is past due $20k or so and I= =E2=80=99d >> like us to apply interest to their invoices due to delayed payment. >> >> >> >> Any concerns with updating our language? >> >> >> >> Tim- >> >> >> >> I am turning interest on for this customer, so billing for that is >> automatic after they hit 30 days past due, at 1.5%. If they are willing = to >> work with us and ensure payment is not delayed for any reason beyond tho= se >> 30 days, no interest will generate. Please let me know if you have any >> questions or concerns. They=E2=80=99re past due by about $21k. >> >> >> >> >> >> >> >> >> >> Kind regards- >> >> >> >> Elizabeth Clark >> >> Director >> >> CI & Transformation >> >> Finance Onboarding & Experience >> >> Collections >> >> Billing Help Desk >> >> >> >> *TheKey* >> >> Office|Cell : 619-822-4855 >> >> eclark@thekey.com >> >> >> >> *TheKey.com * >> >> >> >> [image: TheKey] >> >> >> >> >> >> >> >> >> >> >> > --0000000000006f1ba6061bbc0074 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sharon,=C2=A0 I have attached all op= en invoices for all the locations. I also wanted t= o make you aware that invoices have been opened, please see below an=C2=A0e= xample of one of the locations. Is the email accounting@efry.com the correct point= of contact? On Tue, Jun 25, 2024 at 11:49=E2=80=AFAM Steve Koyanagi < skoyanagi@thekey.com > wrote: Tim, are all of your contract templates in Pandadoc? If yes, = this is good timing as we're in the process of updating