Re: CAD Facility Contract Language- Elizabeth Fry Locations

--000000000000a71da3061bb8d775 Content-Type: multipart/alternative; boundary="000000000000a71da2061bb8d774" --000000000000a71da2061bb8d774 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, are all of your contract templates in Pandadoc? If yes, this is good timing as we're in the process of updating Pandadoc contracts as we speak. I'm good with changing the language to invoices are due upon receipt. Steve Koyanagi Assistant General Counsel * Please note my email has changed: * skoyanagi@thekey.com 650-722-6476 TheKey.com [image: TheKey] l On Tue, Jun 25, 2024 at 5:29=E2=80=AFAM wrote: > Hello- > > > > Reaching out in hopes we can comb through our contract templates in Canad= a > and get this verbiage removed. For our contracts with Elizabeth Fry (if > memory serves) the language is too ambiguous (its either due upon receipt > or its not, the =E2=80=9Cup to 30 days=E2=80=9D is grey in my experience = with contract > terms). Additionally, this client is past due $20k or so and I=E2=80=99d = like us to > apply interest to their invoices due to delayed payment. > > > > Any concerns with updating our language? > > > > Tim- > > > > I am turning interest on for this customer, so billing for that is > automatic after they hit 30 days past due, at 1.5%. If they are willing t= o > work with us and ensure payment is not delayed for any reason beyond thos= e > 30 days, no interest will generate. Please let me know if you have any > questions or concerns. They=E2=80=99re past due by about $21k. > > > > > > > > > > Kind regards- > > > > Elizabeth Clark > > Director > > CI & Transformation > > Finance Onboarding & Experience > > Collections > > Billing Help Desk > > > > *TheKey* > > Office|Cell : 619-822-4855 > > eclark@thekey.com > > > > *TheKey.com * > > > > [image: TheKey] > > > > > > > > > > > --000000000000a71da2061bb8d774 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, are all of your contract templa= tes in Pandadoc? If yes, this is good timing as we&#39;re in the process of= updating Pandadoc contracts as we speak. I&#39;m = good with changing the language to invoices are due upon receipt.=C2=A0 Steve Koyanagi Assistant General Counsel Please note my email has changed: skoyanagi@thekey.com 650-722-6476 TheKey.com <img alt=3D"TheKey" src=3D"https://signature.thekey.c