--0000000000008dc367060f02d156 Content-Type: multipart/alternative; boundary="0000000000008dc365060f02d155" --0000000000008dc365060f02d155 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable hi all, The charge is for catch up invoices, see below breakdown by period. I couldn't find an invoice for the last amount. *Amount Period* 1,312.96 October 1,306.74 June 1,294.54 August 1,291.11 April 1,266.91 May 1,142.27 Thank you Hesham On Mon, Jan 15, 2024 at 1:17=E2=80=AFPM Cheryl Cartwright wrote: > I just saw all the attachments for the invoices, my apologies. > > I will look them all over. > > Cheryl > > > > On Mon, Jan 15, 2024 at 4:16=E2=80=AFPM Cheryl Cartwright > wrote: > >> I have a monthly Rogers bill of about $1200 that hits my card every mont= h >> without fail. >> >> Is that RBC Visa Infinite card mine presumably? >> >> I feel that between these two accounts we are paying way too much for th= e >> amount of people we have working in Ontario. Can you send me an invoice >> (detailed of the numbers associated with that account) to me so I can lo= ok >> at it. I did this about a year ago but I would like to take one last loo= k >> if that's okay? >> >> Lastly, we had to reassign a phone to a new staff member and that line >> was recently cancelled. Can you please reinstate 437-216-2865 >> >> Thank you in advance, >> >> Cheryl >> >> CHeryl >> >> On Sun, Jan 14, 2024 at 12:16=E2=80=AFPM Hesham Al-Esaei > hesham.alesaei@thekey.com> wrote: >> >>> Hi all, >>> >>> I checked and it seems we didn't have Roger invoices from prior periods >>> posted. And these seem to be catch up charges from prior months. >>> @Cheryl Cartwright and @John Andrew Hawkins >>> do you know if we had a billing issue with them >>> that could have caused this issue? >>> >>> @John Andrew Hawkins Below is the breakdown of >>> these charges, I was able to match the October invoice in yellow for >>> 1,312.96, since you have access to these invoices, would you be able to >>> match the below individual amounts to specific invoices to confirm the >>> invoice period? Thank you for your help. >>> >>> >>> [image: image.png] >>> >>> Best, >>> Hesham >>> >>> >>> >>> >>> On Tue, Jan 2, 2024 at 7:25=E2=80=AFAM Cheryl Cartwright >>> wrote: >>> >>>> The bill for November looks normal here so why did it say $7000+? >>>> >>>> Is this an account associated with Toronto for sure? >>>> >>>> Cheryl >>>> >>>> On Tue, Jan 2, 2024 at 10:07=E2=80=AFAM John Andrew Hawkins >>> jhawkins@thekey.com> wrote: >>>> >>>>> We do have an account that ends in 5868. I've attached the bills for >>>>> the last three months. >>>>> >>>>> On Fri, Dec 29, 2023 at 3:29=E2=80=AFPM Gabriel La wr= ote: >>>>> >>>>>> The one in the screenshot ending in 3771 >>>>>> >>>>>> [image: image.png] >>>>>> >>>>>> On Fri, Dec 29, 2023 at 3:27=E2=80=AFPM John Andrew Hawkins >>>>> jhawkins@thekey.com> wrote: >>>>>> >>>>>>> For which account? We have four. >>>>>>> >>>>>>> On Fri, Dec 29, 2023 at 2:57=E2=80=AF