--00000000000001e529060f028ceb Content-Type: multipart/alternative; boundary="00000000000001e527060f028cea" --00000000000001e527060f028cea Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I just saw all the attachments for the invoices, my apologies. I will look them all over. Cheryl On Mon, Jan 15, 2024 at 4:16=E2=80=AFPM Cheryl Cartwright wrote: > I have a monthly Rogers bill of about $1200 that hits my card every month > without fail. > > Is that RBC Visa Infinite card mine presumably? > > I feel that between these two accounts we are paying way too much for the > amount of people we have working in Ontario. Can you send me an invoice > (detailed of the numbers associated with that account) to me so I can loo= k > at it. I did this about a year ago but I would like to take one last look > if that's okay? > > Lastly, we had to reassign a phone to a new staff member and that line wa= s > recently cancelled. Can you please reinstate 437-216-2865 > > Thank you in advance, > > Cheryl > > CHeryl > > On Sun, Jan 14, 2024 at 12:16=E2=80=AFPM Hesham Al-Esaei hesham.alesaei@thekey.com> wrote: > >> Hi all, >> >> I checked and it seems we didn't have Roger invoices from prior periods >> posted. And these seem to be catch up charges from prior months. >> @Cheryl Cartwright and @John Andrew Hawkins >> do you know if we had a billing issue with them >> that could have caused this issue? >> >> @John Andrew Hawkins Below is the breakdown of >> these charges, I was able to match the October invoice in yellow for >> 1,312.96, since you have access to these invoices, would you be able to >> match the below individual amounts to specific invoices to confirm the >> invoice period? Thank you for your help. >> >> >> [image: image.png] >> >> Best, >> Hesham >> >> >> >> >> On Tue, Jan 2, 2024 at 7:25=E2=80=AFAM Cheryl Cartwright >> wrote: >> >>> The bill for November looks normal here so why did it say $7000+? >>> >>> Is this an account associated with Toronto for sure? >>> >>> Cheryl >>> >>> On Tue, Jan 2, 2024 at 10:07=E2=80=AFAM John Andrew Hawkins >>> wrote: >>> >>>> We do have an account that ends in 5868. I've attached the bills for >>>> the last three months. >>>> >>>> On Fri, Dec 29, 2023 at 3:29=E2=80=AFPM Gabriel La wro= te: >>>> >>>>> The one in the screenshot ending in 3771 >>>>> >>>>> [image: image.png] >>>>> >>>>> On Fri, Dec 29, 2023 at 3:27=E2=80=AFPM John Andrew Hawkins >>>> jhawkins@thekey.com> wrote: >>>>> >>>>>> For which account? We have four. >>>>>> >>>>>> On Fri, Dec 29, 2023 at 2:57=E2=80=AFPM Gabriel La w= rote: >>>>>> >>>>>>> +John Andrew Hawkins - Can you check the >>>>>>> account and confirm what happened in november? >>>>>>> >>>>>>> On Fri, Dec 29, 2023 at 2:51=E2=80=AFPM Hesham Al-Esaei >>>>>> hesham.alesaei@thekey.com> wrote: >>>>>>> >>>>>>>> Hi Gabe, >>>>>>>> >>>>>>>> Can you please provide information on why Rogers invoice for the >>>>>>>> month of November is much higher? >>>>>>>> We need to underst