--000000000000fb3fdb0628ff237f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi All! This client is now added to the list. He was not tagged as a VA client in his profile so he was missed in the initial pull. Let us know if you have any other questions. Best, Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] On Tue, Dec 10, 2024 at 4:09=E2=80=AFPM Audra Williams = wrote: > I have made the ask and will loop back here with an answer. > > Thanks! > > On Tue, Dec 10, 2024 at 7:38=E2=80=AFAM Tiffany Silton wrote: > >> Checking now >> >> Tiffany Silton >> Director, Division Operations >> * Please note my email has changed: * >> tsilton@thekey.com >> (760) 889-2188 >> TheKey.com >> [image: TheKey] >> >> >> On Tue, Dec 10, 2024 at 9:35=E2=80=AFAM Timothy Thomas w= rote: >> >>> Hi Audra and Tiffany, >>> >>> Could you verify Will's client below? >>> >>> ---------- Forwarded message --------- >>> From: Will Reid >>> Date: Tue, Dec 10, 2024 at 10:33=E2=80=AFAM >>> Subject: Re: URGENT Actions Needed: AOB Signatures required for VA, >>> Workman's Comp and No Fault Clients >>> To: Timothy Thomas >>> Cc: Diane Mockenhaupt , Steve Sudberry >> ssudberry@thekey.com> >>> >>> >>> We have a Cincinnati VA client named Harold Taylor who is not on the >>> list. Is there a reason he's omitted? >>> >>> Thanks, >>> >>> Will Reid >>> Partner >>> * Please note my email has changed: * >>> wreid@thekey.com >>> 513-707-2304 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Tue, Dec 10, 2024 at 9:16=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Good morning. >>>> >>>> Please review the email below and refer to the client list enclosed. >>>> >>>> Let me know if you have any questions. >>>> Thanks! >>>> >>>> ---------- Forwarded message --------- >>>> From: Tiffany Silton >>>> Date: Mon, Dec 9, 2024 at 4:25=E2=80=AFPM >>>> Subject: URGENT Actions Needed: AOB Signatures required for VA, >>>> Workman's Comp and No Fault Clients >>>> To: Audra Williams , Regional Directors >>> RegionalDirectors@thekey.com>, Jeannie Ortiz , >>>> Miranda Norman >>>> >>>> >>>> Happy Monday Everyone, >>>> Tri-west sent us notification that they will be auditing our charts >>>> to ensure we have an AOB on file for all VA clients. As a result we wi= ll >>>> need to have our VA, WC, and No fault clients sign a release, allowing= us >>>> to share their information with the payor, as well as authorizing us t= o >>>> receive the payment directly. We will need to move quickly in getting = all >>>> signatures in order to be in compliance. These forms will need to be >>>> re-signed annually, and we will need to ensure that we keep them on fi= le at >>>> all times. >>>> >>>> *Action Items: * >>>> >>>> *Who Needs to Sign*: >>>> >>>> - VA clients. >>>> - Workers' Compensation clients. >>>> - No-Fault clients. >>>> - HERE >>>> >>>> is the list of clients required to have the release >>>> >>>> *What Needs to Be Signed*: >>>> >>>> - The *Assign