Re: URGENT Actions Needed: AOB Signatures required for VA, Workman's Comp and No Fault Clients

From
Will Reid <wreid@thekey.com>
To
Audra Williams <audraw@thekey.com>
CC
Tiffany Silton <tsilton@thekey.com>, Timothy Thomas <tt@thekey.com>, Laura Horval <lhorval@thekey.com>
Date
Wed, 11 Dec 2024 09:36:23 -0500
Folder
INBOX
--00000000000041bc3a0628ff865b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Got it. Laura, please have the VA tag added to his Wellsky profile and have Ashley get the AOB completed before the 31st. Thanks everyone! Will Reid Partner * Please note my email has changed: * wreid@thekey.com 513-707-2304 TheKey.com [image: TheKey] On Wed, Dec 11, 2024 at 9:09=E2=80=AFAM Audra Williams = wrote: > Hi All! > > This client is now added to the list. He was not tagged as a VA client in > his profile so he was missed in the initial pull. > > Let us know if you have any other questions. > > Best, > > Audra Williams > Director, Divisional Operations > (425) 757-7027 > TheKey.com > > > [image: TheKey] > > > On Tue, Dec 10, 2024 at 4:09=E2=80=AFPM Audra Williams wrote: > >> I have made the ask and will loop back here with an answer. >> >> Thanks! >> >> On Tue, Dec 10, 2024 at 7:38=E2=80=AFAM Tiffany Silton >> wrote: >> >>> Checking now >>> >>> Tiffany Silton >>> Director, Division Operations >>> * Please note my email has changed: * >>> tsilton@thekey.com >>> (760) 889-2188 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Tue, Dec 10, 2024 at 9:35=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Hi Audra and Tiffany, >>>> >>>> Could you verify Will's client below? >>>> >>>> ---------- Forwarded message --------- >>>> From: Will Reid >>>> Date: Tue, Dec 10, 2024 at 10:33=E2=80=AFAM >>>> Subject: Re: URGENT Actions Needed: AOB Signatures required for VA, >>>> Workman's Comp and No Fault Clients >>>> To: Timothy Thomas >>>> Cc: Diane Mockenhaupt , Steve Sudberry >>> ssudberry@thekey.com> >>>> >>>> >>>> We have a Cincinnati VA client named Harold Taylor who is not on the >>>> list. Is there a reason he's omitted? >>>> >>>> Thanks, >>>> >>>> Will Reid >>>> Partner >>>> * Please note my email has changed: * >>>> wreid@thekey.com >>>> 513-707-2304 >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Tue, Dec 10, 2024 at 9:16=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> Good morning. >>>>> >>>>> Please review the email below and refer to the client list enclosed. >>>>> >>>>> Let me know if you have any questions. >>>>> Thanks! >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Tiffany Silton >>>>> Date: Mon, Dec 9, 2024 at 4:25=E2=80=AFPM >>>>> Subject: URGENT Actions Needed: AOB Signatures required for VA, >>>>> Workman's Comp and No Fault Clients >>>>> To: Audra Williams , Regional Directors >>>> RegionalDirectors@thekey.com>, Jeannie Ortiz , >>>>> Miranda Norman >>>>> >>>>> >>>>> Happy Monday Everyone, >>>>> Tri-west sent us notification that they will be auditing our charts >>>>> to ensure we have an AOB on file for all VA clients. As a result we w= ill >>>>> need to have our VA, WC, and No fault clients sign a release, allowin= g us >>>>> to share their information with the payor, as well as authorizing us = to >>>>> receive the payment directly. We will need to move quickly in getting= all >>>>> signatures in ord

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