--0000000000009d2d7a05edfc8f00 Content-Type: text/plain; charset="UTF-8" Hi Cheryl, Please see below messages. Looking to credit back Muriel and Peter Robertson for services. Let me know if there is anything I need to do on my end. ---------- Forwarded message --------- From: Timothy Thomas Date: Fri, Nov 18, 2022 at 12:58 PM Subject: Re: Service Failure - Credit Service To: Amanda Ilines Go for it. Please run it by Cheryl so things get executed properly. Thanks Amanda On Fri, Nov 18, 2022 at 12:07 PM Amanda Ilines wrote: > Hi Tim, > > I am thinking we credit the big service failure we had on November 9th to > the family of Muriel and Peter Robertson. They were just doing a one off 4 > hour shift in hopes of using us moving forward and I think to keep this > family happy and using us as well as the new referral partner happy, we > should credit them back. > > Let me know what you think. > > > -- > Amanda Ilines > Home Care Liaison > *Please note my email has changed:* > amanda.ilines@TheKey.com > (437) 217-5861 > TheKey.com > [image: TheKey] > -- Tim Thomas Head of Canada Division *Please note my email has changed:* tt@TheKey.com (514) 591-9387 TheKey.com [image: TheKey] -- Amanda Ilines Home Care Liaison *Please note my email has changed:* amanda.ilines@TheKey.com (437) 217-5861 TheKey.com [image: TheKey] --0000000000009d2d7a05edfc8f00 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, Please see below messages. L= ooking to credit back Muriel and Peter Robertson for services. Let me know = if there is anything I need to do on my end. ---------- Forwarded message ----= ----- From: Timothy Thom= as < tt@thek= ey.com > Date: Fri, Nov 18, 2022 at 12:58 PM Subject: Re= : Service Failure - Credit Service To: Amanda Ilines < amanda.ilines@thekey.com > = Go for it. Please run it by Cheryl so things get exec= uted properly. Thanks Amanda On Fri, Nov 18, 2022 at 12:07 PM Amanda Il= ines < aman= da.ilines@thekey.com > wrote: Hi Tim, I am thinking we credit the big service fail= ure we had on November 9th to the family of Muriel and Peter Robertson. The= y were just doing a one off 4 hour shift in hopes of using us moving=C2=A0f= orward and I think to keep this family happy and using us as well as the ne= w referral partner happy, we should=C2=A0credit them back. Let me know what you think. -- Amanda Ilines Home Care Liaison Please note my email has changed: <td style=3D"padding:= 4px 0px 0px;font-family:roboto,Arial,Helvetica,sans-ser