--000000000000a241e20616c6bb46 Content-Type: multipart/alternative; boundary="000000000000a241e00616c6bb45" --000000000000a241e00616c6bb45 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Jo and Matilda, Do you have a scope of work for the homemaking program? I have looked through our attachments but can only find expectations of the communication responsibilities etc. We also need to know if caregivers can go with clients to do grocery shopping. WP in particular was interested in this as her current shopper is going away for several months. We do typically charge km's for client errands and so I was wondering how this might work? Thanks, Cheryl On Mon, Apr 22, 2024 at 1:14=E2=80=AFPM Cheryl Cartwright wrote: > Hi Matilda, > > We actually have two clients currently using self-managed (self-directed) > care with Home and Community Services. We do invoice using VersaPay witho= ut > issue. This system is considered a secure system. > > Hope this helps, > > Cheryl > > On Mon, Apr 22, 2024 at 1:10=E2=80=AFPM Timothy Thomas wr= ote: > >> Hi Matilda, >> >> We're not actively servicing them, but other government entities that we >> work with have managed to work with Versapay. >> >> In the meantime, we're working with our billing team to see how we can >> accommodate you with a monthly statement. Stay tuned for more details. >> >> On Mon, Apr 22, 2024 at 10:49=E2=80=AFAM Matilda Kress > makress@regionofwaterloo.ca> wrote: >> >>> Good Morning >>> >>> Tim do you use this system when you bill Home and Community Care Suppor= t >>> Services? >>> >>> >>> >>> >>> >>> *From:* Jo Wilson >>> *Sent:* April 22, 2024 10:29 AM >>> *To:* 'Timothy Thomas' ; Matilda Kress >> makress@regionofwaterloo.ca> >>> *Cc:* Cheryl Cartwright >>> *Subject:* RE: Updates >>> >>> >>> >>> Hi Tim, >>> >>> >>> >>> I have cc=E2=80=99ed Matilda into this thread as I am unsure. Matilda, = are you >>> familiar with this billing portal? >>> >>> >>> >>> Thanks, >>> >>> >>> >>> *Jo Wilson*, BScPSY(Hons), GradCertSocImp >>> >>> My pronouns are: she/her >>> >>> Coordinator, Homemaking Services Program >>> >>> Seniors' Services >>> >>> Community Services, Region of Waterloo >>> >>> 247 Franklin Street North >>> >>> Kitchener Ontario, N2A 1Y5 >>> >>> Ph: 519-893-8494 x6342, TTY: 519-575-4608 >>> >>> Cell: 519-504-5762 >>> >>> Fax: 519-896-5410 >>> >>> >>> >>> *joawilson@regionofwaterloo.ca * >>> >>> we serve, we engage, we inspire >>> >>> >>> >>> [image: Description: Description: Description: Twitter icon] >>> [image: >>> Description: Description: Description: Facebook icon] >>> [image: Description: >>> Description: Description: LinkedIn icon] >>> >>> >>> >>> >>> Confidentiality Notice: This email correspondence (including any >>> attachments) may contain information which is confidential and/or exemp= t >>> from disclosure under applicable law, and is intended only for the use = of >>> the designated recipient(s) listed above. Any unauthorized use or >>> disc