--00000000000032b6530616b1bca5 Content-Type: multipart/alternative; boundary="00000000000032b6520616b1bca4" --00000000000032b6520616b1bca4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Matilda, We actually have two clients currently using self-managed (self-directed) care with Home and Community Services. We do invoice using VersaPay without issue. This system is considered a secure system. Hope this helps, Cheryl On Mon, Apr 22, 2024 at 1:10=E2=80=AFPM Timothy Thomas wrot= e: > Hi Matilda, > > We're not actively servicing them, but other government entities that we > work with have managed to work with Versapay. > > In the meantime, we're working with our billing team to see how we can > accommodate you with a monthly statement. Stay tuned for more details. > > On Mon, Apr 22, 2024 at 10:49=E2=80=AFAM Matilda Kress makress@regionofwaterloo.ca> wrote: > >> Good Morning >> >> Tim do you use this system when you bill Home and Community Care Support >> Services? >> >> >> >> >> >> *From:* Jo Wilson >> *Sent:* April 22, 2024 10:29 AM >> *To:* 'Timothy Thomas' ; Matilda Kress > makress@regionofwaterloo.ca> >> *Cc:* Cheryl Cartwright >> *Subject:* RE: Updates >> >> >> >> Hi Tim, >> >> >> >> I have cc=E2=80=99ed Matilda into this thread as I am unsure. Matilda, a= re you >> familiar with this billing portal? >> >> >> >> Thanks, >> >> >> >> *Jo Wilson*, BScPSY(Hons), GradCertSocImp >> >> My pronouns are: she/her >> >> Coordinator, Homemaking Services Program >> >> Seniors' Services >> >> Community Services, Region of Waterloo >> >> 247 Franklin Street North >> >> Kitchener Ontario, N2A 1Y5 >> >> Ph: 519-893-8494 x6342, TTY: 519-575-4608 >> >> Cell: 519-504-5762 >> >> Fax: 519-896-5410 >> >> >> >> *joawilson@regionofwaterloo.ca * >> >> we serve, we engage, we inspire >> >> >> >> [image: Description: Description: Description: Twitter icon] >> [image: >> Description: Description: Description: Facebook icon] >> [image: Description: >> Description: Description: LinkedIn icon] >> >> >> >> >> Confidentiality Notice: This email correspondence (including any >> attachments) may contain information which is confidential and/or exempt >> from disclosure under applicable law, and is intended only for the use o= f >> the designated recipient(s) listed above. Any unauthorized use or >> disclosure is strictly prohibited. If you are not the intended recipien= t, >> or have otherwise received this message by mistake, please notify the >> sender by replying via email, and destroy all copies of this original >> correspondence (including any attachments). Thank you for your cooperat= ion. >> >> >> >> *From:* Timothy Thomas >> *Sent:* April 22, 2024 9:58 AM >> *To:* Jo Wilson >> *Cc:* Cheryl Cartwright >> *Subject:* Re: Updates >> >> >> >> *CAUTION! EXTERNAL SENDER* >> Were you expecting this email? TAKE A CLOSER LOOK. Is the sender >> legitimate? >> DO NOT click links or open attachments unless you are 100% sure that the >> email is