--000000000000194c3a05f528c4a1 Content-Type: multipart/alternative; boundary="000000000000194c3a05f528c4a0" --000000000000194c3a05f528c4a0 Content-Type: text/plain; charset="UTF-8" Hi Alexa, Thank you for sending this. Tim/Alexa - We will need to know the emails of all users we will need to update so we can do the pre-work assessment as soon as possible (5 day before 3/6 at latest). We will also need a go live date so we can plan the changes the night before and coordinate with the Saviynt team to update downstream applications. Thanks, On Fri, Feb 17, 2023 at 1:13 PM Bjorn Cooley wrote: > Got it thanks Alexa. > > Adding @Ken Citron who's managing the overall IT > initiative portfolio. Will defer to Ken on needed resources and timing. > > On Thu, Feb 16, 2023 at 1:36 PM Alexa Graziani > wrote: > >> Hi Terrence, Bjorn, and Gabe, >> >> After discussions around TheKey Canada deck I took some of you through >> back in December, Angie and Matt have agreed to move forward with a new >> Branding Bridge phase for Canada and I wanted to make sure you were all >> aware of that outcome. You can find detailed information on it in slides >> 3-7 here. >> The >> goal is to go live as "TheKey Formerly Home Care Assistance" the week of >> 3/13. >> >> When it comes to IT/Tech, there are a couple of main items: >> >> 1. *IVR and Email Updates.* Tim will be project managing >> these operational items. These must be completed the week of 3/6 so that >> they can go live the week of 3/13. >> 2. *Website.* Rise will publish the MVP pages outlined here for >> TheKey.ca >> >> which will direct users to the existing microsites for more local info. >> Phil is taking point on the website. I am helping to manage the approvals >> and information with Tim taking point on gathering any local information >> needed. >> - There will be an ongoing Brightspot expense that Phil has >> addressed separately with the appropriate stakeholders. >> >> >> The full project plan timeline >> >> is below for easy reference with the main IT/Tech items called out with red >> boxes. Please let us know if you have any questions, comments, or concerns. >> >> [image: image.png] >> >> Sincerely, >> >> -- >> Alexa Graziani >> Senior Marketing Manager - Consumer Growth >> * Please note my email has changed: * >> agraziani@thekey.com >> (650) 416-1538 Ext. 181538 >> TheKey.com >> [image: TheKey] >> > -- Gabriel La Head of IT Operations * Please note my email has changed: * it@thekey.com 650-257-2395 Ext. 160010 TheKey.com [image: TheKey] --000000000000194c3a05f528c4a0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Alexa,=C2=A0 Thank=C2=A0you for sending this.=C2=A0 Tim/Alexa - We will need to know the emails of all us= ers we will need to update so we can do the pre-work assessment as soon as= =C2=A0possible (5 day before 3/6 at latest). We will also need a go live da= te so we can plan the changes the night before and coordinate with the Savi= ynt team to update d