--Apple-Mail-23424840-5E42-4D2E-852E-36E3FBF35892 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Sounds good - thank you for your diligence=20 Sent from my iPhone > On Apr 6, 2022, at 10:37 AM, Audra Williams wrote: >=20 > =EF=BB=BF > Hi Rebecca! >=20 > I have had a lot of conversations with Eric Slone who is the Mavencare tab= leau support person that is available to us as well as Ali, our billing spec= ialist, on reporting of metrics that I need to have access to. >=20 > There have been MANY issues with getting the correct weekly revenue as wel= l as other reporting. With the current structure that is in place, Thursday= morning will be the earliest that I will be able to report the correct reve= nue numbers. For example, I will receive a report tomorrow that will reflec= t the correct revenue and CG margin for the week of 3/28-4/3. =20 >=20 > If we were included in WBR, the numbers would not be available for week of= 3/28. Could we notate that Mavencare is for prior week, but still include t= hem? I am open to suggestions and happy to do what is best for all involve= d. >=20 > Best, >=20 > --=20 > Audra Williams > Director of Business Support > Please note my email has changed: > audraw@TheKey.com > (425) 757-7027 > TheKey.com --Apple-Mail-23424840-5E42-4D2E-852E-36E3FBF35892 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Sounds good - thank you for your diligence&= nbsp; Sent from my iPhone = On Apr 6, 2022, at 10:37 AM, Audra Williams <au= draw@thekey.com> wrote: =EF=BB=BF Hi Rebecca! I have had a lot of conv= ersations with Eric Slone who is the Mavencare tableau support person that i= s available to us as well as Ali, our billing specialist, on reporting of me= trics that I need to have access to. There have been MANY issues with getti= ng the correct weekly revenue as well as other reporting. With the cur= rent structure that is in place, Thursday morning will be the earliest that I= will be able to report the correct revenue numbers. For example, I wi= ll receive a report tomorrow that will reflect the correct revenue and CG ma= rgin for the week of 3/28-4/3. If we were included in WBR,= the numbers would not be available for week of 3/28. Could we notate t= hat Mavencare is for prior week, but still include them? I am op= en to suggestions and happy to do what is best for all involved. Best, -- = Audra Williams Director of Business Support Please note my email has changed: audraw@Th= eKey.com (425) 757-7027 <font style=3D"font-family:Ar= ial,Helvetica,sans-s