--00000000000032898d0626bb6189 Content-Type: multipart/alternative; boundary="00000000000032898b0626bb6188" --00000000000032898b0626bb6188 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Kristy I have gone into the Parent Payer profile and unchecked the "pay tax" box and hit save, so hopefully that is all that is needed. We do not have any private pay VCH clients although we do have private pay clients that also get services from VCH and we do charge them tax at this point. Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Tue, Nov 12, 2024 at 9:50=E2=80=AFAM wrote: > Thank you for the clarification, Tim. > > > > Looping in New Client Onboarding team for visibility of this client > population as well. > > > > @Sharon Speirs Please adjust the tax setting on the > parent payer. Snip below for reference from the Parent Payer screen. Let = us > know if you need any assistance with this. When clients are billed to a > parent payer, the setting for parent payers should be made on the parent > payers=E2=80=99 profile in ClearCare as the client=E2=80=99s profile only= impacts private > pay billings directly to the client. > > > > > > If billed *privately* in the future, should the VCH clients be billed > tax? If yes, the clients=E2=80=99 individual profiles should be updated t= o charge > tax accordingly and ensure this is not overlooked. > > > > > > > > Thank you, > > *Kristy Poyner* > > Billing Manager > > Kristy.Poyner@thekey.com > > [image: TheKey] > > > > *From:* Timothy Thomas > *Sent:* Tuesday, November 12, 2024 11:41 AM > *To:* kristy.poyner@thekey.com > *Cc:* Sharon Speirs ; Michelle Hudgins michelle.hudgins@thekey.com>; Lito Delapena ; > TheKey Billing > *Subject:* Re: Home support services in the public sector are GST exempt > > > > Hi Kristy, > > > > That was the case until VCH emailed us and confirmed that as a > government organization they are sales tax exempt. Therefore Sharon and > team updated clearcare and identified all the clients as tax exempt. > > > > On Tue, Nov 12, 2024 at 12:29=E2=80=AFPM wrote= : > > Hi Sharon, > > > > Thank you for looping me in. Tim Thomas previously confirmed on 8/19 tax > should be billed to Vancouver Coastal Health. VCH has also been billed ta= x > historically and paid without issue. Snip of historical invoice for > reference. @Timothy Thomas can you please clarify if tax > should be billed for Vancouver Coastal Health? > > > > > > > > Thank you, > > *Kristy Poyner* > > Billing Manager > > Kristy.Poyner@thekey.com > > [image: TheKey] > > > > *From:* Sharon Speirs > *Sent:* Tuesday, November 12, 2024 11:19 AM > *To:* Kristy Poyner > *Cc:* Michelle Hudgins ; Lito Delapena lito.delapena@thekey.com>; Timothy Thomas > *Subject:* Fwd: Home support services in the public sector are GST exempt > > > > Good morning Kristy > > I am forwarding this to you as an ask from Michelle so we can decide what >