--Apple-Mail-BEA8BFAC-E627-4817-B662-DF7BE3E33106 Content-Type: multipart/mixed; boundary=Apple-Mail-14834798-6660-4516-AFE3-7653E2413AFC Content-Transfer-Encoding: 7bit --Apple-Mail-14834798-6660-4516-AFE3-7653E2413AFC Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Tim and Ali So does that mean we now have to revise the March 17th to 31st invoice ye= t again? I sure hope not. I just finished my semi annual report. = Is there any way this increase to $35.20 can begin April= 1st. It sure would help. Thanks Ca= rol Sent from my iPhone = On Apr 17, 2023, at 8:37 AM, Timothy Thomas &l= t;tt@thekey.com> wrote: =EF=BB=BF Good morning Carol, I've attached the price increase notice for your records. Thank you, Tim On Mon, Apr 17, 2023 at 8= :33=E2=80=AFAM Carol Pawluk < cpawluk@s= haw.ca > wrote: Thanks Ali. I did read a lett= er about the rate increase being $35.15. The part I couldn=E2=80=99t r= eally see clearly was when it came into effect. I will wait for the email with the increase in fees explained. Carol Sent from my iPhone = On Apr 17, 2023, at 7:10 AM, A= li Malik < ali.m= alik@thekey.com > wrote: =EF=BB=BF Hey Carol, Yes there was a recent rate increase for all of our clients,&nb= sp;you should have received a letter from us regarding this. I am CCing Denn= is and Tim to this email. @Timothy Thomas @Dennis Fancy Can we send Carol the rate increase l= etter again please, client: Jim James Henderson thank you, On Sun, Apr 16, 2023 at 9:48=E2=80=AFAM Carol Pawluk < cpawluk@shaw.ca > wro= te: Hi Ali I am working on the billing for April 1st to April 15th. I have 63 billable hours in total. I multiplied this by $25.15 which is the WRHA rate increase per hour and it e= quals $1584.45. So the remainder would be owed by Jim and I. I don=E2=80=99t want to give you any account debiting instructions until you= can answer this question: Has The Key raised its hourly rates for this time period? If so what i= s the new hourly rate? Please get back to me to clarify. Thanks Carol Sent from my iPhone -- Ali Malik Manager - Financial Opera= tions -- Tim Thomas = He= ad of Canada Division <font style=3D"font-family:Arial,Helvetica,sans-serif;fo