Re: Add Counties to Illinois License

Can you please send me an updated cg list, with just their names on it?

On Mon, Nov 25, 2024 at 12:38 PM Emily Swackhamer <
emily.swackhamer@thekey.com> wrote:

> Yes, we are currently receiving requests for service in multiple counties.
>
> On Mon, Nov 25, 2024 at 2:33 PM Sean Cygan <scygan@thekey.com> wrote:
>
>> Hi Team,
>>
>> I still need the following information.  Sean
>>
>>
>>    -
>>
>>    The reason for the expansion request (i.e. currently receiving
>>    requests for service in
>>
>> that county).
>>
>>
>> On Mon, Nov 25, 2024 at 11:45 AM Sean Cygan <scygan@thekey.com> wrote:
>>
>>> Ok, thank you.
>>>
>>> On Mon, Nov 25, 2024 at 11:43 AM Emily Swackhamer <
>>> emily.swackhamer@thekey.com> wrote:
>>>
>>>> These are the originally requested counties:
>>>>
>>>>
>>>>    - Madison
>>>>    - St. Clair
>>>>    - Monroe
>>>>    - Clinton
>>>>    - Washington
>>>>    - Bond
>>>>    - Jersey
>>>>
>>>>
>>>> In order to make each county contiguous to the current counties on the
>>>> license we would need to add:
>>>>
>>>>
>>>>    - Livingston
>>>>    - Woodford
>>>>    - Tazewell
>>>>    - Mason
>>>>    - Cass
>>>>    - Morgan
>>>>    - Macoupin
>>>>
>>>>
>>>> Thank you,
>>>> Emily
>>>>
>>>> On Mon, Nov 25, 2024 at 1:36 PM Amanda Fults <amanda.fults@thekey.com>
>>>> wrote:
>>>>
>>>>> Thanks so much Emily!
>>>>>
>>>>> On Mon, Nov 25, 2024 at 1:08 PM Emily Swackhamer <
>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>
>>>>>> Thank you! You will have it shortly!
>>>>>>
>>>>>> On Mon, Nov 25, 2024 at 1:00 PM Amanda Fults <amanda.fults@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>> Just following up on the counties list. We would like to get the
>>>>>>> application to the state ASAP. Thanks so much!
>>>>>>>
>>>>>>> On Thu, Nov 21, 2024 at 10:53 AM Amanda Fults <
>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>
>>>>>>>> Ok will do, not sure it will work but we will cross our fingers!
>>>>>>>> Can you send the full list of counties please?
>>>>>>>>
>>>>>>>> On Thu, Nov 21, 2024 at 10:45 AM Timothy Thomas <tt@thekey.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Got it, please proceed with option 1.
>>>>>>>>>
>>>>>>>>> Thank you!
>>>>>>>>>
>>>>>>>>> On Thu, Nov 21, 2024 at 11:29 AM Amanda Fults <
>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Tim,
>>>>>>>>>> My recommendation would be to try the 1st option. If we decide to
>>>>>>>>>> apply for a new license we would need to take the following
>>>>>>>>>> into consideration:
>>>>>>>>>>
>>>>>>>>>> Separate Office Location:
>>>>>>>>>>
>>>>>>>>>> If the second license is for a different geographic service area
>>>>>>>>>> or office location, IDPH will
>>>>>>>>>>
>>>>>>>>>> require proof that the new location operates independently from
>>>>>>>>>> the first.
>>>>>>>>>>
>>>>>>>>>> Distinct Operations:
>>>>>>>>>>
>>>>>>>>>> Each licensed location must comply independently with IDPH
>>>>>>>>>> regulations, including separate:
>>>>>>>>>>
>>>>>>>>>>    -
>>>>>>>>>>
>>>>>>>>>>    Staff rosters,
>>>>>>>>>>    -
>>>>>>>>>>
>>>>>>>>>>    Administrator or supervisor oversight,
>>>>>>>>>>    -
>>>>>>>>>>
>>>>>>>>>>    Policies and procedures specific to the new location.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> No Duplicate Licensing for Same Location:
>>>>>>>>>>
>>>>>>>>>> IDPH generally does not allow two separate licenses for the same
>>>>>>>>>> location unless there is a
>>>>>>>>>>
>>>>>>>>>> clear distinction in services offered (e.g., home services vs.
>>>>>>>>>> home nursing).
>>>>>>>>>>
>>>>>>>>>> Agency Name Considerations:
>>>>>>>>>>
>>>>>>>>>> While the entity name can remain the same, ensure the name does
>>>>>>>>>> not cause confusion about
>>>>>>>>>>
>>>>>>>>>> the agency's operations or locations. Some applicants add a
>>>>>>>>>> suffix to differentiate between
>>>>>>>>>>
>>>>>>>>>> locations (e.g., "XYZ Home Services - North").
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>  Initial Survey:
>>>>>>>>>>
>>>>>>>>>>    -
>>>>>>>>>>
>>>>>>>>>>    IDPH will conduct an onsite inspection to verify compliance
>>>>>>>>>>    with state regulations.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Thu, Nov 21, 2024 at 8:37 AM Timothy Thomas <tt@thekey.com>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> I see two options.
>>>>>>>>>>>
>>>>>>>>>>> 1. We submit a full list of counties that are contiguous and see
>>>>>>>>>>> how they respond.
>>>>>>>>>>> 2. We apply for a new license - What are the typical wait times?
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Nov 20, 2024 at 5:22 PM Amanda Fults <
>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> When we do the initial license application we provide counties
>>>>>>>>>>>> we will have clients in, at that time we chose the counties we have listed,
>>>>>>>>>>>> not sure why we only did those as it was before my time. Now that we have a
>>>>>>>>>>>> license with established counties we can add more counties as the
>>>>>>>>>>>> business grows but the caveat is they have to be contiguous to our current
>>>>>>>>>>>> counties listed.
>>>>>>>>>>>>
>>>>>>>>>>>> We can jump on a call to discuss further if that helps.
>>>>>>>>>>>>
>>>>>>>>>>>> On Wed, Nov 20, 2024 at 3:59 PM Timothy Thomas <tt@thekey.com>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Ok.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Question. How do you open a new company and start day 1 if you
>>>>>>>>>>>>> have no clients? Are you supposed to only begin in one county? Perhaps we
>>>>>>>>>>>>> can talk it through with the state?
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 4:45 PM Amanda Fults <
>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> I think we can probably try that, but the state might ask
>>>>>>>>>>>>>> about us having clients in those counties. Can you provide all the counties
>>>>>>>>>>>>>> that would make it contiguous?
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 3:41 PM Timothy Thomas <tt@thekey.com>
>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Can we request approval in all counties that require us to
>>>>>>>>>>>>>>> make it contiguous?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 4:33 PM Amanda Fults <
>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Below is the message from the state so I don't believe they
>>>>>>>>>>>>>>>> will approve our application if the counties are not contiguous.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please visit our website’s forms section for guidance in
>>>>>>>>>>>>>>>> submitting a removal or request additional geographical areas and the
>>>>>>>>>>>>>>>> required form. *Please note, if requesting additional
>>>>>>>>>>>>>>>> counties, the requested counties must be contiguous to the currently
>>>>>>>>>>>>>>>> approved counties in order to consider the request.*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> https://dph.illinois.gov/topics-services/health-care-regulation/health-care-facilities/home-services.html
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please consider bookmarking the IDPH Website to your
>>>>>>>>>>>>>>>> internet browser’s favorites for quick access in the future.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Rani Harms, MSN, RN
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Home Services & Home Nursing Program Supervisor
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> IDPH, Division of Health Care Facilities & Programs
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> 525 West Jefferson St
>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/525+West+Jefferson+St?entry=gmail&source=g>.,
>>>>>>>>>>>>>>>> 4th Floor
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Springfield, IL. 62761
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 3:30 PM Timothy Thomas <
>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Can we still try? It doesn't make operational sense for an
>>>>>>>>>>>>>>>>> office in Chicago to service the whole state.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 3:21 PM Emily Swackhamer <
>>>>>>>>>>>>>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> What a bummer. None are anywhere close. Thank you for all
>>>>>>>>>>>>>>>>>> of the help.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 2:03 PM Amanda Fults <
>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Here are the current counties on our license:
>>>>>>>>>>>>>>>>>>> Cook
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> DuPage
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Will
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Kendall
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Grundy
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Lake
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Kane
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> McHenry
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> DeKalb
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 2:02 PM Diane Mockenhaupt <
>>>>>>>>>>>>>>>>>>> dmockenhaupt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> There are probably 300 or more miles in between my
>>>>>>>>>>>>>>>>>>>> southernmost county and downstate counties.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Diane
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 2:00 PM Emily Swackhamer <
>>>>>>>>>>>>>>>>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I’m not sure what the furthest county south is that is
>>>>>>>>>>>>>>>>>>>>> currently licensed for IL..but I highly doubt it. These are the
>>>>>>>>>>>>>>>>>>>>> southernmost counties right on the boarder or IL and MO
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 1:44 PM Amanda Fults <
>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Ugh, none of them are? Hmm then I don't believe the
>>>>>>>>>>>>>>>>>>>>>> state will approve the request. :(
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 1:42 PM Emily Swackhamer <
>>>>>>>>>>>>>>>>>>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> These counties are not contiguous unfortunately.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 1:39 PM Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> Additionally, please confirm that the requested
>>>>>>>>>>>>>>>>>>>>>>>> additional counties are contiguous to our current approved counties,
>>>>>>>>>>>>>>>>>>>>>>>> otherwise the state will not approve.
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 1:30 PM Emily Swackhamer <
>>>>>>>>>>>>>>>>>>>>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Thank you Amanda!
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 1:29 PM Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>>>>>>>>>> Here is what I put together for 3-5. Let me know
>>>>>>>>>>>>>>>>>>>>>>>>>> if it makes sense and aligns with our practices or if sections need to be
>>>>>>>>>>>>>>>>>>>>>>>>>> revised.
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> 1. How administration will manage the added
>>>>>>>>>>>>>>>>>>>>>>>>>> service area for staff assignment and supervisionThe
>>>>>>>>>>>>>>>>>>>>>>>>>> agency will implement a structured management system to ensure the
>>>>>>>>>>>>>>>>>>>>>>>>>> efficient assignment and supervision of staff within the expanded service
>>>>>>>>>>>>>>>>>>>>>>>>>> area:
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>    - Staffing Plan: The agency will assess the
>>>>>>>>>>>>>>>>>>>>>>>>>>    staff-to-client ratio in the added area and hire additional personnel if
>>>>>>>>>>>>>>>>>>>>>>>>>>    necessary to maintain quality service delivery.
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>    - Technology Integration: The agency will use
>>>>>>>>>>>>>>>>>>>>>>>>>>    its scheduling software to assign staff based on client needs, geographic
>>>>>>>>>>>>>>>>>>>>>>>>>>    proximity, and staff availability. This system ensures minimal travel time
>>>>>>>>>>>>>>>>>>>>>>>>>>    and optimal coverage.
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>    - Supervisory Framework: The agency will
>>>>>>>>>>>>>>>>>>>>>>>>>>    designate regional supervisors for the added service area, ensuring
>>>>>>>>>>>>>>>>>>>>>>>>>>    consistent oversight of caregivers and regular communication with the main
>>>>>>>>>>>>>>>>>>>>>>>>>>    office. These supervisors will monitor performance and adherence to
>>>>>>>>>>>>>>>>>>>>>>>>>>    policies.
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> 2. The process for client onsite home supervisory
>>>>>>>>>>>>>>>>>>>>>>>>>> visits per regulations going to be met
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> The agency will ensure compliance with regulatory
>>>>>>>>>>>>>>>>>>>>>>>>>> requirements for supervisory visits by:
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>    -
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>    Supervisor Assignments: Each client will be
>>>>>>>>>>>>>>>>>>>>>>>>>>    assigned a qualified supervisor responsible for conducting onsite home
>>>>>>>>>>>>>>>>>>>>>>>>>>    visits within the required timeframe as outlined by IDPH regulations.
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>    -
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>    Visit Scheduling: Supervisory visits will be
>>>>>>>>>>>>>>>>>>>>>>>>>>    scheduled in advance, documented, and tracked in the agency's case
>>>>>>>>>>>>>>>>>>>>>>>>>>    management system. Unscheduled spot-checks will also be conducted as needed
>>>>>>>>>>>>>>>>>>>>>>>>>>    to ensure service quality.
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>    -
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>    Documentation and Follow-Up: During each
>>>>>>>>>>>>>>>>>>>>>>>>>>    visit, the supervisor will assess caregiver performance, review the
>>>>>>>>>>>>>>>>>>>>>>>>>>    client's care plan, and address any issues. A standardized checklist will
>>>>>>>>>>>>>>>>>>>>>>>>>>    be used to document observations, which will then be reviewed and
>>>>>>>>>>>>>>>>>>>>>>>>>>    maintained at the agency office.
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> 3. How the client medical records will be sent to
>>>>>>>>>>>>>>>>>>>>>>>>>> the agency office from the staff in the proposed areaThe
>>>>>>>>>>>>>>>>>>>>>>>>>> agency will maintain secure and efficient processes for transferring client
>>>>>>>>>>>>>>>>>>>>>>>>>> medical records to the main office:
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>    - Electronic Records System: All client
>>>>>>>>>>>>>>>>>>>>>>>>>>    documentation will be maintained in the agency’s electronic records system
>>>>>>>>>>>>>>>>>>>>>>>>>>    WellSky which  allows caregivers and staff to upload documentation in real
>>>>>>>>>>>>>>>>>>>>>>>>>>    time.
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>    - Verification and Filing: Once received, the
>>>>>>>>>>>>>>>>>>>>>>>>>>    main office will verify the completeness of the records and integrate them
>>>>>>>>>>>>>>>>>>>>>>>>>>    into the client's primary file. The agency will establish a quality
>>>>>>>>>>>>>>>>>>>>>>>>>>    assurance process to verify that all client records from the expanded
>>>>>>>>>>>>>>>>>>>>>>>>>>    service area are received, reviewed, and filed appropriately in compliance
>>>>>>>>>>>>>>>>>>>>>>>>>>    with IDPH regulations.
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 9:27 AM Timothy Thomas <
>>>>>>>>>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda, would you have answers to question 4 & 5
>>>>>>>>>>>>>>>>>>>>>>>>>>> based on previous applications?
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> In the meantime, Emily, can you take a stab at
>>>>>>>>>>>>>>>>>>>>>>>>>>> the first three and let's come together for a quick meeting to review.
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> Thanks!
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Nov 19, 2024 at 2:04 PM Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>>>>>>>>>>>> We will need the following information in order
>>>>>>>>>>>>>>>>>>>>>>>>>>>> to request new counties in our letter to the state for approval. Please
>>>>>>>>>>>>>>>>>>>>>>>>>>>> provide the requested information as soon as possible.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    All the staff you employ with an asterisk
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    (*) to identify the staff you have allocated to
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> service the requested area upon approval.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    The reason for the expansion request (i.e.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    currently receiving requests for service in
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> that county).
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    How administration will manage the added
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    service area for staff assignment and
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> supervision.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    The process for client onsite home
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    supervisory visits per regulations going to be met.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    How the client medical records will be sent
>>>>>>>>>>>>>>>>>>>>>>>>>>>>    to the agency office from the staff in the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> proposed area.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Nov 19, 2024 at 10:38 AM Sean Cygan <
>>>>>>>>>>>>>>>>>>>>>>>>>>>> scygan@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> I will start working on this.  Sean
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Nov 19, 2024 at 8:28 AM Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thanks Audra. @Sean Cygan <scygan@thekey.com> please
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> complete the process for adding counties to our Illinois license and submit
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> to the state for approval.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Mon, Nov 18, 2024 at 6:03 PM Audra
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Williams <audraw@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Amanda!
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> We would like to be able to service clients
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> in the below Illinois counties.  Would you be able to add these counties
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> and submit to the state for approval?  Also, do you know how long the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> approval process will take?  We have 2 clients now that need service.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>    - Madison
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>    - St. Claire
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>    - Monroe
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>    - Clinton
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>    - Washington
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>    - Bond
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>    - Jersey
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thank you so much!  Let us know if you need
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> anything else.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Audra Williams
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Director, Divisional Operations
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> (425) 757-7027
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The information in
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> the Email is confidential and may be privileged. This Email is intended
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> solely for the named recipient or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> recipients. If you are not the intended
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> recipient, any use, disclosure,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> copying or distribution of this Email is
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> prohibited. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, please inform us by
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> replying with the subject line
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> marked "Wrong Address" and then deleting this
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Email and any attachments.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>>>>>>>>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The information in the
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Email is confidential and may be privileged. This Email is intended solely
>>>>>>>>>>>>>>>>>>>>>>>>>>>> for the named recipient or
>>>>>>>>>>>>>>>>>>>>>>>>>>>> recipients. If you are not the intended
>>>>>>>>>>>>>>>>>>>>>>>>>>>> recipient, any use, disclosure,
>>>>>>>>>>>>>>>>>>>>>>>>>>>> copying or distribution of this Email is
>>>>>>>>>>>>>>>>>>>>>>>>>>>> prohibited. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, please inform us by
>>>>>>>>>>>>>>>>>>>>>>>>>>>> replying with the subject line
>>>>>>>>>>>>>>>>>>>>>>>>>>>> marked "Wrong Address" and then deleting this
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Email and any attachments.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>>>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>>>>>>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The information in the
>>>>>>>>>>>>>>>>>>>>>>>>>> Email is confidential and may be privileged. This Email is intended solely
>>>>>>>>>>>>>>>>>>>>>>>>>> for the named recipient or
>>>>>>>>>>>>>>>>>>>>>>>>>> recipients. If you are not the intended
>>>>>>>>>>>>>>>>>>>>>>>>>> recipient, any use, disclosure,
>>>>>>>>>>>>>>>>>>>>>>>>>> copying or distribution of this Email is
>>>>>>>>>>>>>>>>>>>>>>>>>> prohibited. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, please inform us by replying
>>>>>>>>>>>>>>>>>>>>>>>>>> with the subject line
>>>>>>>>>>>>>>>>>>>>>>>>>> marked "Wrong Address" and then deleting this
>>>>>>>>>>>>>>>>>>>>>>>>>> Email and any attachments.
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>>>>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The information in the
>>>>>>>>>>>>>>>>>>>>>>>> Email is confidential and may be privileged. This Email is intended solely
>>>>>>>>>>>>>>>>>>>>>>>> for the named recipient or
>>>>>>>>>>>>>>>>>>>>>>>> recipients. If you are not the intended recipient,
>>>>>>>>>>>>>>>>>>>>>>>> any use, disclosure,
>>>>>>>>>>>>>>>>>>>>>>>> copying or distribution of this Email is
>>>>>>>>>>>>>>>>>>>>>>>> prohibited. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, please inform us by replying
>>>>>>>>>>>>>>>>>>>>>>>> with the subject line
>>>>>>>>>>>>>>>>>>>>>>>> marked "Wrong Address" and then deleting this Email
>>>>>>>>>>>>>>>>>>>>>>>> and any attachments.
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The information in the Email
>>>>>>>>>>>>>>>>>>>>>> is confidential and may be privileged. This Email is intended solely for
>>>>>>>>>>>>>>>>>>>>>> the named recipient or
>>>>>>>>>>>>>>>>>>>>>> recipients. If you are not the intended recipient,
>>>>>>>>>>>>>>>>>>>>>> any use, disclosure,
>>>>>>>>>>>>>>>>>>>>>> copying or distribution of this Email is prohibited.
>>>>>>>>>>>>>>>>>>>>>> If you are not the
>>>>>>>>>>>>>>>>>>>>>> intended recipient, please inform us by replying with
>>>>>>>>>>>>>>>>>>>>>> the subject line
>>>>>>>>>>>>>>>>>>>>>> marked "Wrong Address" and then deleting this Email
>>>>>>>>>>>>>>>>>>>>>> and any attachments.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The information in the Email is
>>>>>>>>>>>>>>>>>>> confidential and may be privileged. This Email is intended solely for the
>>>>>>>>>>>>>>>>>>> named recipient or
>>>>>>>>>>>>>>>>>>> recipients. If you are not the intended recipient, any
>>>>>>>>>>>>>>>>>>> use, disclosure,
>>>>>>>>>>>>>>>>>>> copying or distribution of this Email is prohibited. If
>>>>>>>>>>>>>>>>>>> you are not the
>>>>>>>>>>>>>>>>>>> intended recipient, please inform us by replying with
>>>>>>>>>>>>>>>>>>> the subject line
>>>>>>>>>>>>>>>>>>> marked "Wrong Address" and then deleting this Email and
>>>>>>>>>>>>>>>>>>> any attachments.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The information in the Email is
>>>>>>>>>>>>>>>> confidential and may be privileged. This Email is intended solely for the
>>>>>>>>>>>>>>>> named recipient or
>>>>>>>>>>>>>>>> recipients. If you are not the intended recipient, any use,
>>>>>>>>>>>>>>>> disclosure,
>>>>>>>>>>>>>>>> copying or distribution of this Email is prohibited. If you
>>>>>>>>>>>>>>>> are not the
>>>>>>>>>>>>>>>> intended recipient, please inform us by replying with the
>>>>>>>>>>>>>>>> subject line
>>>>>>>>>>>>>>>> marked "Wrong Address" and then deleting this Email and any
>>>>>>>>>>>>>>>> attachments.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The information in the Email is
>>>>>>>>>>>>>> confidential and may be privileged. This Email is intended solely for the
>>>>>>>>>>>>>> named recipient or
>>>>>>>>>>>>>> recipients. If you are not the intended recipient, any use,
>>>>>>>>>>>>>> disclosure,
>>>>>>>>>>>>>> copying or distribution of this Email is prohibited. If you
>>>>>>>>>>>>>> are not the
>>>>>>>>>>>>>> intended recipient, please inform us by replying with the
>>>>>>>>>>>>>> subject line
>>>>>>>>>>>>>> marked "Wrong Address" and then deleting this Email and any
>>>>>>>>>>>>>> attachments.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The information in the Email is
>>>>>>>>>>>> confidential and may be privileged. This Email is intended solely for the
>>>>>>>>>>>> named recipient or
>>>>>>>>>>>> recipients. If you are not the intended recipient, any use,
>>>>>>>>>>>> disclosure,
>>>>>>>>>>>> copying or distribution of this Email is prohibited. If you are
>>>>>>>>>>>> not the
>>>>>>>>>>>> intended recipient, please inform us by replying with the
>>>>>>>>>>>> subject line
>>>>>>>>>>>> marked "Wrong Address" and then deleting this Email and any
>>>>>>>>>>>> attachments.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Amanda Fults
>>>>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>>>>> 714-623-6918
>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>> CONFIDENTIALITY NOTICE: The information in the Email is
>>>>>>>>>> confidential and may be privileged. This Email is intended solely for the
>>>>>>>>>> named recipient or
>>>>>>>>>> recipients. If you are not the intended recipient, any use,
>>>>>>>>>> disclosure,
>>>>>>>>>> copying or distribution of this Email is prohibited. If you are
>>>>>>>>>> not the
>>>>>>>>>> intended recipient, please inform us by replying with the subject
>>>>>>>>>> line
>>>>>>>>>> marked "Wrong Address" and then deleting this Email and any
>>>>>>>>>> attachments.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Amanda Fults
>>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>>> 714-623-6918
>>>>>>>> amanda.fults@thekey.com
>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>> CONFIDENTIALITY NOTICE: The information in the Email is
>>>>>>>> confidential and may be privileged. This Email is intended solely for the
>>>>>>>> named recipient or
>>>>>>>> recipients. If you are not the intended recipient, any use,
>>>>>>>> disclosure,
>>>>>>>> copying or distribution of this Email is prohibited. If you are not
>>>>>>>> the
>>>>>>>> intended recipient, please inform us by replying with the subject
>>>>>>>> line
>>>>>>>> marked "Wrong Address" and then deleting this Email and any
>>>>>>>> attachments.
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Amanda Fults
>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>> 714-623-6918
>>>>>>> amanda.fults@thekey.com
>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>> CONFIDENTIALITY NOTICE: The information in the Email is confidential
>>>>>>> and may be privileged. This Email is intended solely for the named
>>>>>>> recipient or
>>>>>>> recipients. If you are not the intended recipient, any use,
>>>>>>> disclosure,
>>>>>>> copying or distribution of this Email is prohibited. If you are not
>>>>>>> the
>>>>>>> intended recipient, please inform us by replying with the subject
>>>>>>> line
>>>>>>> marked "Wrong Address" and then deleting this Email and any
>>>>>>> attachments.
>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>> Amanda Fults
>>>>> Senior Regulatory, Compliance Manager
>>>>> 714-623-6918
>>>>> amanda.fults@thekey.com
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>> CONFIDENTIALITY NOTICE: The information in the Email is confidential
>>>>> and may be privileged. This Email is intended solely for the named
>>>>> recipient or
>>>>> recipients. If you are not the intended recipient, any use,
>>>>> disclosure,
>>>>> copying or distribution of this Email is prohibited. If you are not
>>>>> the
>>>>> intended recipient, please inform us by replying with the subject line
>>>>> marked "Wrong Address" and then deleting this Email and any
>>>>> attachments.
>>>>>
>>>>>