--00000000000056cd0905ebcd243d Content-Type: multipart/alternative; boundary="00000000000056cd0805ebcd243c" --00000000000056cd0805ebcd243c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Eric Spurr . Please correct the Concur banking issue as previously discussed. Submit the reports. As for the wire transfer problem, I'm doing my best to work with our bank to understand why your wire(and only yours) will not complete. As i stated last week, I've opened an inquiry with JPM to get to the bottom of it. I have another employee who uses the same bank and has no issue. I've attempted the wire 2x with 2 different methods and both have been returned. Thanks for your patience. On Mon, Oct 24, 2022, 12:37 PM Elizabeth Sparrow wrote: > Hi Seth, > > I know you were looking into this to see what is happening on the sending > end. > > As of today, I still have not received any deposit into my TD account. I > have spoken to my bank and they assured me that a US deposit would be > accepted into the account information provided. > > I am waiting for $910.87 for the conference flights and $399.91 for > September expenses. Concur is showing both of these as paid, but I have n= ot > received the funds yet. > > Secondly, I have completed my October out-of-pocket expenses and Amex > expenses but neither will Submit to my manager for approval. Both have t= he > same error message when I attempt to submit them due to the faux banking > information. > > * "Action: Your bank account information was in an Unconfirmed or Failed > status when this report was submitted. If you recently entered bank accou= nt > information and four business days have passed then try to Submit again."= * > > Please advise if there are any action steps I can take to resolve either > of these issues. > > Thank you, > Beth > > On Tue, Oct 11, 2022 at 12:09 PM wrote: > >> I fixed the issue. Banks are tricky, as they tend to like only specific >> info. In her case, JPMC does not like CAD transit numbers and uses Swift >> codes. I updated the banking transit number to Swift and that will mitig= ate >> the problem. >> >> >> >> Seth >> >> >> >> >> >> *From:* Ashley Mirone >> *Sent:* Tuesday, October 11, 2022 9:07 AM >> *To:* Matt Vijayan ; Megan Wisniewski > mwisniewski@thekey.com> >> *Cc:* Elizabeth Sparrow ; >> seth.poindexter@thekey.com; Timothy Thomas >> *Subject:* Re: Missing Payment >> >> >> >> Hi Matt >> >> >> >> Looping in +Megan Wisniewski here who is our >> POC for all SF issues and optimizations. >> >> >> >> Thanks, >> >> *Ashley Mirone* >> >> Vice President of Business Development >> >> *Please note my email has changed:* >> >> amirone@TheKey.com >> >> Direct: (310) 755-9669 >> >> *TheKey.com * >> >> [image: Image removed by sender. TheKey] >> >> >> >> >> >> >> On Tue, Oct 11, 2022 at 8:59 AM Matt Vijayan wrote= : >> >> Hi Seth, >> >> >> >> Can we set up a quick meeting with you today or tomorrow? I would like t= o >> include Tim Thomas in this discuss