--000000000000b8e0dc05fa2b5138 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra and Tim, Circling back on this. Please confirm. Best, Michelle *Michelle Verbruggen* Chief of Staff vivtechnologies.com On Fri, Apr 21, 2023 at 1:13=E2=80=AFPM Michelle Verbruggen wrote: > Hi Audra and Tim, > > Hope your week is going well. > > A friendly reminder that we will be sunsetting TheKey's portal > infrastructure on April 30th (just over a week from now). > > Please confirm you have completed the required downloads on your end. > > Best, > > Michelle > > *Michelle Verbruggen* > Chief of Staff > vivtechnologies.com > > > On Mon, Apr 10, 2023 at 10:04=E2=80=AFAM Audra Williams wrote: > >> We are still working on this for NY as well. It is taking a lot longer >> than expected. >> >> Thank you! >> >> On Mon, Apr 10, 2023 at 6:47=E2=80=AFAM Timothy Thomas w= rote: >> >>> Hi Lucas. >>> >>> We will manually export the data ASAP. Should have it completed within >>> the next two weeks. >>> >>> Thanks >>> >>> On Thu, Apr 6, 2023 at 12:23 AM Lucas Motro wrote: >>> >>>> Timothy, are we talking about a couple hundred caregivers? Sounds like >>>> bulk download not an option and we can't ask to maintain the Mavencare >>>> portal indefinitely so maybe you can advise whether we can look at >>>> downloading caregiver files individually which it sounds like our Care= giver >>>> Ambassador has already started doing. Let us know if you have a differ= ent >>>> perspective. >>>> >>>> Thanks, >>>> L >>>> >>>> On Tue, Apr 4, 2023 at 6:10=E2=80=AFPM Michelle Verbruggen >>> michelle.verbruggen@vivtechnologies.com> wrote: >>>> >>>>> Hi Tim, >>>>> >>>>> Unfortunately, we cannot assist with a bulk download of the data. >>>>> >>>>> Although we maintained the database for the remainder of March as a >>>>> buffer period, there is significant cost associated with this mainten= ance. >>>>> We were set to disconnect on March 31st, however, following your emai= l will >>>>> revert back on the cost to extend/continue access for the month of Ap= ril. >>>>> >>>>> Best, >>>>> >>>>> Michelle >>>>> >>>>> *Michelle Verbruggen* >>>>> Chief of Staff >>>>> vivtechnologies.com >>>>> >>>>> >>>>> >>>>>> From: Timothy Thomas >>>>>> Date: Fri, Mar 31, 2023 at 11:47=E2=80=AFAM >>>>>> Subject: Fwd: Maven Care Portal >>>>>> To: Ryan Alexander >>>>>> >>>>>> >>>>>> Hi Ryan, >>>>>> >>>>>> Are you able to support with the request below, before we lose acces= s >>>>>> to the portal? >>>>>> >>>>>> Thanks >>>>>> Tim >>>>>> >>>>>> ---------- Forwarded message --------- >>>>>> From: Kathryn Nester >>>>>> Date: Fri, Mar 31, 2023 at 10:21=E2=80=AFAM >>>>>> Subject: Maven Care Portal >>>>>> To: Timothy Thomas >>>>>> >>>>>> >>>>>> Hi Tim, >>>>>> >>>>>> I still need various Mavencare caregiver's documents. I've slowly >>>>>> been doing it but it's time consuming as you have to go through each= file >>>>>> and download it individually. >>>>>> >>>>>> If it's possible for them to dow