--000000000000a878ee061754efe5 Content-Type: multipart/alternative; boundary="000000000000a878eb061754efe4" --000000000000a878eb061754efe4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey, Lito - Here is the link to the language preference for the remaining Montreal customers. Can you please send out the communication? On Mon, Apr 29, 2024 at 4:00=E2=80=AFPM Alyson Rohane wrote: > Thank you so much for the update, Lito! > > Joey should be providing the language and missing emails for the > remaining customers. Once he sends that over, we can confirm it matches a= nd > go from there! > > On Mon, Apr 29, 2024 at 3:38=E2=80=AFPM Lito Delapena > wrote: > >> Thank you Alyson! >> >> I have replicated what i did for Vancouver for the remaining Waterloo >> clients, a lone email was sent to makress@regionofwaterloo.ca. >> >> Montreal go live emails have also been sent per the breakdown of Languag= e >> preference below: >> >> Montreal English- 38 clients >> Montreal French- 11 Clients >> >> 41 Montr=C3=A9al clients remaining to be notified as there were no langu= age >> preferences provided. >> >> Attached is an updated copy of all clients who have been notified, pleas= e >> let me know if you have any questions >> >> Thank you >> >> Lito Delapena >> Help Desk Manager >> * Please note my email has changed: * >> lito.delapena@thekey.com >> >> 619-722-8561 Ext. 190013 >> TheKey.com >> [image: TheKey] >> >> >> On Mon, Apr 29, 2024 at 10:21=E2=80=AFAM Alyson Rohane >> wrote: >> >>> Good morning, Lito - >>> >>> Waterloo is ready to send the email communication to. The email for the >>> 50 customers missing is makress@regionofwaterloo.ca. This account >>> doesn't want to have individual emails for all invoices so we are not >>> having it updated in the system. Can you please replicate the process y= ou >>> did for Vancouver by sending one email to that address with the list of= all >>> impacted customers? >>> >>> As for Montreal, Joey is working on the updated client language >>> preference list. If you are able to reference the previous one sent in >>> December against the clients who have an email address, we can send tho= se >>> out today too. Any that are missing or new since December, we can hold = off >>> until Joey gets back to us tomorrow. >>> >>> Please let me know if you have any questions! >>> >>> On Mon, Apr 29, 2024 at 5:31=E2=80=AFAM wrote: >>> >>>> Thank you, Lito! >>>> >>>> >>>> >>>> *From:* Lito Delapena >>>> *Sent:* Friday, April 26, 2024 11:52 AM >>>> *To:* Alyson Rohane >>>> *Cc:* Elizabeth Clark ; Timothy Thomas >>> tt@thekey.com>; Laszlo Kovacs >>>> *Subject:* Re: CAD Email #1 Communication - 04/19/2024 >>>> >>>> >>>> >>>> HI Team, >>>> >>>> The first round of Go-Live emails for Vancouver have been sent out. >>>> >>>> Thank you, >>>> >>>> >>>> *Lito Delapena * >>>> >>>> Help Desk Manager >>>> >>>> *Please note my email has changed: * >>>> >>>> lito.delapena@thekey.com >>>> >>>> >>>> 619-722-8561 Ext