--0000000000005c0b2a0617443868 Content-Type: multipart/alternative; boundary="0000000000005c0b2a0617443867" --0000000000005c0b2a0617443867 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you so much for the update, Lito! Joey should be providing the language and missing emails for the remaining customers. Once he sends that over, we can confirm it matches and go from there! On Mon, Apr 29, 2024 at 3:38=E2=80=AFPM Lito Delapena wrote: > Thank you Alyson! > > I have replicated what i did for Vancouver for the remaining Waterloo > clients, a lone email was sent to makress@regionofwaterloo.ca. > > Montreal go live emails have also been sent per the breakdown of Language > preference below: > > Montreal English- 38 clients > Montreal French- 11 Clients > > 41 Montr=C3=A9al clients remaining to be notified as there were no langua= ge > preferences provided. > > Attached is an updated copy of all clients who have been notified, please > let me know if you have any questions > > Thank you > > Lito Delapena > Help Desk Manager > * Please note my email has changed: * > lito.delapena@thekey.com > > 619-722-8561 Ext. 190013 > TheKey.com > [image: TheKey] > > > On Mon, Apr 29, 2024 at 10:21=E2=80=AFAM Alyson Rohane > wrote: > >> Good morning, Lito - >> >> Waterloo is ready to send the email communication to. The email for the >> 50 customers missing is makress@regionofwaterloo.ca. This account >> doesn't want to have individual emails for all invoices so we are not >> having it updated in the system. Can you please replicate the process yo= u >> did for Vancouver by sending one email to that address with the list of = all >> impacted customers? >> >> As for Montreal, Joey is working on the updated client language >> preference list. If you are able to reference the previous one sent in >> December against the clients who have an email address, we can send thos= e >> out today too. Any that are missing or new since December, we can hold o= ff >> until Joey gets back to us tomorrow. >> >> Please let me know if you have any questions! >> >> On Mon, Apr 29, 2024 at 5:31=E2=80=AFAM wrote: >> >>> Thank you, Lito! >>> >>> >>> >>> *From:* Lito Delapena >>> *Sent:* Friday, April 26, 2024 11:52 AM >>> *To:* Alyson Rohane >>> *Cc:* Elizabeth Clark ; Timothy Thomas ; >>> Laszlo Kovacs >>> *Subject:* Re: CAD Email #1 Communication - 04/19/2024 >>> >>> >>> >>> HI Team, >>> >>> The first round of Go-Live emails for Vancouver have been sent out. >>> >>> Thank you, >>> >>> >>> *Lito Delapena * >>> >>> Help Desk Manager >>> >>> *Please note my email has changed: * >>> >>> lito.delapena@thekey.com >>> >>> >>> 619-722-8561 Ext. 190013 >>> >>> *TheKey.com * >>> >>> [image: Image removed by sender. TheKey] >>> >>> >>> >>> >>> >>> >>> On Fri, Apr 26, 2024 at 9:27=E2=80=AFAM Lito Delapena >>> wrote: >>> >>> HI Alyson, >>> >>> >>> Thank you so much for sending this over, i will confirm once >>> communication has been sent out >>> >>> >>> Th