--Apple-Mail-6C602371-9524-4101-BFEB-B3E064B917E3 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable That's horrible, she needs a talking to! Maria Licoudis, Registered Nurse, C.N.C.C, N.M.C Care Manager Home Care Assistance mlicoudis@homecareassistance.com www.homecareassitancemontreal.ca Office: 514-907-5065 > On Mar 13, 2018, at 7:06 PM, Timothy Thomas wr= ote: >=20 > This email really irritated me.=20 >=20 > Timothy Thomas > Home Care Assistance > 514-907-5065 > www.HomeCareAssistanceMontreal.ca >=20 > Begin forwarded message: >=20 >> From: Brittany Knowles >> Date: March 13, 2018 at 5:32:25 PM GMT-4 >> To: Timothy Thomas >> Cc: Mimi Watkins , Anna Watkins Porter >> Subject: Training Saturday March 10, 2018 >>=20 >> Hello >> Tim, >>=20 >> I >> am writing to you concerning this past Saturday March 10, 2018. I was wo= rking with Pamela Watkins at >> Le >> Selection Ils des Soeurs, >> when one of your employees arrived informing me that she had been instru= cted to arrive 30 mins early to be trained. I was very much surprised as I h= ad not been advised by yourself, the agency, or the family to provide any tr= aining. Nevertheless l did an hour >> training with her, although I was scheduled to leave at 4:30. It takes m= ore than 30 mins to do a thorough training of Pamela=E2=80=99s needs therefo= re I stayed as long as I could to be sure she had at least the basic informa= tion and we even did a lift and transfer >> exercise. =20 >>=20 >> I >> am not comfortable with your employees showing up unannounced while I am= working with my client and assuming that I will do a training on the fly. I= also do not think it is fair that the client is paying for my time while I a= m training your staff. If you would >> like to solicit my services in the future, we can discuss this as I woul= d consider working as a consultant for Homecare Assistance to help train fut= ure and existing caregivers for Pamela Watkins. >> I >> hope you understand my position and I look forward to possibly working w= ith you in the future. >>=20 >>=20 >>=20 >> Sincerely, >>=20 >>=20 >>=20 >> Brittany >> Knowles=20 >>=20 >> brittany.knowles@hotmail.com >>=20 >> (514) >> 649-3375 >>=20 --Apple-Mail-6C602371-9524-4101-BFEB-B3E064B917E3 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable That's horrible, she needs a talking t= o! Maria Licoudis, Registered Nurse, C.N.C.C, N.M.= C Care Manager Home Care Assistance mlicoudis@homecareassistance.com www.homecareassitancemo= ntreal.ca Office: 514-907-5065 O= n Mar 13, 2018, at 7:06 PM, Timothy Thomas < tt@homecareassistance.com > wrote: This email really irritated me. Timothy Thomas Home Care Assistance 514-907-5065 www.HomeCareA= ssistanceMontreal.ca Begin forwarded message: From: Brittany Knowles < brittany.j.knowles@hotmail.com= > Date: March 13, 2018 at 5:32:25 PM GMT-4 To: Ti= mothy Thomas < tt@homecareass= istance.com > Cc: Mimi Watkins < amel