--Apple-Mail-F9DE4F3B-19CD-4D4C-BF7A-D409D972D7BD Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable I know.=20 Hey I just noticed that there=E2=80=99s a typo in your email signature. The w= eb address is misspelt. =E2=80=9CAssitance=E2=80=9D=20 We can fix it tomorrow.=20 Timothy Thomas Home Care Assistance 514-907-5065 www.HomeCareAssistanceMontreal.ca > On Mar 13, 2018, at 9:05 PM, Maria Licoudis RN wrote: >=20 > That's horrible, she needs a talking to! >=20 >=20 > Maria Licoudis, Registered Nurse, C.N.C.C, N.M.C > Care Manager > Home Care Assistance > mlicoudis@homecareassistance.com > www.homecareassitancemontreal.ca >=20 > Office: 514-907-5065 >=20 >> On Mar 13, 2018, at 7:06 PM, Timothy Thomas w= rote: >>=20 >> This email really irritated me.=20 >>=20 >> Timothy Thomas >> Home Care Assistance >> 514-907-5065 >> www.HomeCareAssistanceMontreal.ca >>=20 >> Begin forwarded message: >>=20 >>> From: Brittany Knowles >>> Date: March 13, 2018 at 5:32:25 PM GMT-4 >>> To: Timothy Thomas >>> Cc: Mimi Watkins , Anna Watkins Porter >>> Subject: Training Saturday March 10, 2018 >>>=20 >>> Hello >>> Tim, >>>=20 >>> I >>> am writing to you concerning this past Saturday March 10, 2018. I was w= orking with Pamela Watkins at >>> Le >>> Selection Ils des Soeurs, >>> when one of your employees arrived informing me that she had been instr= ucted to arrive 30 mins early to be trained. I was very much surprised as I= had not been advised by yourself, the agency, or the family to provide any t= raining. Nevertheless l did an hour >>> training with her, although I was scheduled to leave at 4:30. It takes m= ore than 30 mins to do a thorough training of Pamela=E2=80=99s needs therefo= re I stayed as long as I could to be sure she had at least the basic informa= tion and we even did a lift and transfer >>> exercise. =20 >>>=20 >>> I >>> am not comfortable with your employees showing up unannounced while I a= m working with my client and assuming that I will do a training on the fly. I= also do not think it is fair that the client is paying for my time while I a= m training your staff. If you would >>> like to solicit my services in the future, we can discuss this as I wou= ld consider working as a consultant for Homecare Assistance to help train fu= ture and existing caregivers for Pamela Watkins. >>> I >>> hope you understand my position and I look forward to possibly working w= ith you in the future. >>>=20 >>>=20 >>>=20 >>> Sincerely, >>>=20 >>>=20 >>>=20 >>> Brittany >>> Knowles=20 >>>=20 >>> brittany.knowles@hotmail.com >>>=20 >>> (514) >>> 649-3375 >>>=20 --Apple-Mail-F9DE4F3B-19CD-4D4C-BF7A-D409D972D7BD Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable I know. Hey I just= noticed that there=E2=80=99s a typo in your email signature. The web addres= s is misspelt. =E2=80=9CAssitance=E2=80=9D We= can fix it tomorrow. Timothy Thomas Home Care A= ssistance 514-907-5065 www.HomeCareA