--000000000000f354d7063ab051fe Content-Type: multipart/alternative; boundary="000000000000f354d6063ab051fd" --000000000000f354d6063ab051fd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable You are welcome! It is frustrating. On Thu, Jul 24, 2025 at 12:14=E2=80=AFPM wrote: > Thank you, Kelley! They do eventually pay but boy does their balance get > up there, and it takes a lot of calls/emails, certainly not ideal. > > > > > > Kind regards- > > > > *Elizabeth Clark* > > Director | *TheKey* > > Mobile: 619.822.4855 > > > > > > *From:* Kelley Richard > *Sent:* Thursday, July 24, 2025 9:26 AM > *To:* Tiffany Silton > *Cc:* eclark@thekey.com; Timothy Thomas ; Cristina > Gutierrez de ... ; Lito Delapena = lito.delapena@thekey.com>; Audra Williams > *Subject:* Re: FW: Anna Jeffrey (122038) The Key LLC Open balance > $197,979.52 - [#1116486] > > > > A. Jeffery has a POA who manages all her finances and he is difficult to > reach and rarely returns calls. There is no family involvement or other > individuals currently engaged in the client's care. I will notify Jenn, > the Care Management GM and maybe between herself and the assigned care > manager they can assist is securing payment. > > > > On Thu, Jul 24, 2025 at 11:17=E2=80=AFAM Tiffany Silton > wrote: > > Thanks Elizabeth, > > Just curious, do the Jeffery's work with a fiduciary to make > their payments, or are they paying themselves? > > *Tiffany Silton * > > Director, Division Operations > > tsilton@thekey.com > > (760) 889-2188 > > *TheKey.com * > > [image: Image removed by sender. TheKey] > > > > > > On Wed, Jul 23, 2025 at 7:32=E2=80=AFPM wrote: > > Hello- > > > > FYI on the balance w/The Jefferey=E2=80=99s, they spend quite a bit betwe= en both > GCM and CG services however they consistently accumulate large balances, > I=E2=80=99d say a few times a year they owe about this and it take a lot = of follow > up to get them to pay. Anything your teams can do to ensure this is paid > promptly is appreciated. > > > > > > Kind regards- > > > > *Elizabeth Clark* > > Director | *TheKey* > > Mobile: 619.822.4855 > > > > > > *From:* Cristina Gutierrez de Pineres > *Sent:* Wednesday, July 23, 2025 1:47 PM > *To:* dchaves@tylerandreynolds.com > *Cc:* robyn.naigles@thekey.com; eclark@thekey.com; > jennifer.mahoney@thekey.com > *Subject:* Fwd: Anna Jeffrey (122038) The Key LLC Open balance > $197,979.52 - [#1116486] > > > > Dear David, > > I hope this message finds you well. > > > > I am writing to bring to your attention the current outstanding balances > on Mrs. Anna Jeffrey=E2=80=99s accounts. As of today, the total amount du= e is > *$197,979.52*, distributed as follows: > > - *Account #100547*: $127,875.00 > > > - *Account #122038*: $70,104.52 > > For your convenience, I have attached the relevant invoices to this > message. > > We kindly request that you inform us of the anticipated date for the next > payment. Your prompt response will help us ensure that the accounts