--000000000000f3df6505f3925a45 Content-Type: multipart/alternative; boundary="000000000000f3df6305f3925a44" --000000000000f3df6305f3925a44 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi unfortunately they are very strict and set in their ways so there will be a lot of push back. Can you please issue them a credit memo. Thank you. -- Nikita Moreau Gestionnaire des Soins *|* Client Care Manager Tel: 514.907.5065 | nmoreau@homecareassistance.com | Homecareassistancemontreal.ca On Tue, Jan 31, 2023 at 11:40 AM Ali Malik wrote: > Hi Nikita, > > So revenue was overstated for Month of December then . Here is what I see > in clearcare for bookings week of December 12th that were invoiced. They > have not yet paid the invoice. Can they just cut out a cheque minusing th= e > above bookings. I will have to add a credit memo. > [image: image.png] > > On Tue, Jan 31, 2023 at 11:21 AM Nikita Moreau nmoreau@homecareassistance.com> wrote: > >> Hi Ali just making sure that for INV 46264 you made the appropriate >> corrections >> >> Hello, >> >> We cannot validate this invoice, according to our files and sign in >> sheets on site, the following resources were not scheduled; absent or ch= arged >> double: >> >> 12/12/22 03:30pm-11:45pm Asaa, Melisa Lekunga charged double >> 12/13/22 07:30am-03:45pm Kaur X, Mandeep not scheduled >> 12/13/22 03:30pm-11:45pm Asaa, Melisa Lekunga charged double >> 12/14/22 07:30am-03:45pm Kaur X, Mandeep not scheduled >> 12/14/22 03:30pm-11:45pm Asaa, Melisa Lekunga charged double >> 12/15/22 03:30pm-11:45pm Asaa, Melisa Lekunga charged double >> 12/16/22 07:30am-03:45pm Kaur X, Mandeep not scheduled >> 12/16/22 03:30pm-11:45pm Asaa, Melisa Lekunga charged double >> 12/18/22 07:30am-03:45pm Kaur X, Mandeep absent >> >> Please send credit so we can approve and pay the rest of the invoice. >> >> >> Not sure what happened looks like a mistake, there should never be a >> double charge for a shift..But Melisa did work the 12, 13, 14, 15 and 16= . >> Also 12/13/22 07:30am-03:45pm Kaur X, Mandeep she was not scheduled on >> the 13th and only worked the 12th.. She also did not work on the 14, 16t= h >> or 18th so that's another mistake. >> >> >> Thank you. >> -- >> >> >> >> Nikita Moreau >> >> >> >> Gestionnaire des Soins *|* Client Care Manager >> >> Tel: 514.907.5065 | >> >> nmoreau@homecareassistance.com | Homecareassistancemontreal.ca >> >> >> >> >> > > -- > *Ali Malik* > Manager - Financial Operations > > --000000000000f3df6305f3925a44 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi unfortunately they are very strict and set in their way= s so there will be a lot of push back. Can you please issue them a credit m= emo. Thank you. -- =C2=A0 <img src=3D"https://lh3.googleusercontent.com/bbv_ft= gmioc53xK5xG7s7E1ETQ9ZXwTlUimitB6c3lvv6clijNKMumaVFY7gFV1ky-bixJkiBWT8m8Fvf= txpD3oHWJf66MIj1XBEFx37Us8UKzSS1SIOzB2BpIanf5Q5zYOpE2FP" width=3D"188" heig= ht=3D"96