--000000000000781e2605f391fc6a Content-Type: multipart/alternative; boundary="000000000000781e2405f391fc69" --000000000000781e2405f391fc69 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Nikita, So revenue was overstated for Month of December then . Here is what I see in clearcare for bookings week of December 12th that were invoiced. They have not yet paid the invoice. Can they just cut out a cheque minusing the above bookings. I will have to add a credit memo. [image: image.png] On Tue, Jan 31, 2023 at 11:21 AM Nikita Moreau wrote: > Hi Ali just making sure that for INV 46264 you made the appropriate > corrections > > Hello, > > We cannot validate this invoice, according to our files and sign in sheet= s > on site, the following resources were not scheduled; absent or charged > double: > > 12/12/22 03:30pm-11:45pm Asaa, Melisa Lekunga charged double > 12/13/22 07:30am-03:45pm Kaur X, Mandeep not scheduled > 12/13/22 03:30pm-11:45pm Asaa, Melisa Lekunga charged double > 12/14/22 07:30am-03:45pm Kaur X, Mandeep not scheduled > 12/14/22 03:30pm-11:45pm Asaa, Melisa Lekunga charged double > 12/15/22 03:30pm-11:45pm Asaa, Melisa Lekunga charged double > 12/16/22 07:30am-03:45pm Kaur X, Mandeep not scheduled > 12/16/22 03:30pm-11:45pm Asaa, Melisa Lekunga charged double > 12/18/22 07:30am-03:45pm Kaur X, Mandeep absent > > Please send credit so we can approve and pay the rest of the invoice. > > > Not sure what happened looks like a mistake, there should never be a > double charge for a shift..But Melisa did work the 12, 13, 14, 15 and 16. > Also 12/13/22 07:30am-03:45pm Kaur X, Mandeep she was not scheduled on > the 13th and only worked the 12th.. She also did not work on the 14, 16th > or 18th so that's another mistake. > > > Thank you. > -- > > > > Nikita Moreau > > > > Gestionnaire des Soins *|* Client Care Manager > > Tel: 514.907.5065 | > > nmoreau@homecareassistance.com | Homecareassistancemontreal.ca > > > > > --=20 *Ali Malik* Manager - Financial Operations --000000000000781e2405f391fc69 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Nikita, So revenue was overstated fo= r Month of December then . Here is what I see in clearcare for bookings wee= k of=C2=A0December 12th that were invoiced. They have not yet paid the invo= ice. Can they just cut out a cheque minusing the above bookings. I will hav= e to add a credit memo. On Tue, Jan 31, 2023 at 11:21= AM Nikita Moreau < nmo= reau@homecareassistance.com > wrote: Hi Ali just making sure that fo= r INV 46264 you made the appropriate corrections Hello, We cannot validate this invoice, according to our files and sign = in sheets on site, the following resources were=C2=A0 not scheduled ;=C2=A0 absent =C2=A0or=C2=A0 charged double : 12/12/22 03:30pm-11:45pm Asaa, Melisa Lekunga=C2=A0 charged double 12/13/22 07:30am-03:45pm Kaur X, Mandeep=C2=A0 not scheduled <div