Fwd: Annual Statements-146281 Andre Coulombe - [#960465]

From
Lito Delapena <billing@thekey.com>
To
audraw@thekey.com, skoyanagi@thekey.com, lito.delapena@homecareassistance.com
CC
tt@thekey.com, william.schmiedeknecht@thekey.com
Date
2024-10-17 16:35:46
Folder
INBOX
----==_mimepart_67113ce2c0864_1cd3fe1b3cdf9b8143919b1 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable HI Steve, Tim & Audra, As we await a response from Ryan at Viv who wa= s our contact last year when we needed to pull Invoices and payment summa= ries for Mavencare/Toronto clients who integrated from the date of acquis= ition forward, we were able to save all documentation for these clients i= nto the Google Drive but unfortunately Andre Coulombe was not one of thos= e clients. The clients daughter has advised that she needs this docum= entation for tax purposes but if we are unable to provide her the invoice= s/payment summary would there be any way around that? Tim/Steve would a p= ossible letter from us be sufficient for what the CAD Government is reque= sting? Thank you, Lito Delapena Manager=C2=A0Customer Contact & = Collections Center = = On Mon, 14 Oct at 9:52 AM , Sophia Jantz wrote: = = Hello All, = = Good morning. I wanted to see if we have been able to obtain any informa= tion for this clients in regards to the invoices for 2017-2022. Please ad= vise. Thank you! = = Respectfully, Sophia Jantz Billing Help Desk 866-226-1702 billing@theke= y.com 8:00AM-5:00PM EST Monday-Friday=C2=A0 = = = = On Thu, 3 Oct at 1:39 PM , Genevieve Coulombe wrote: = Thank you, Sophia! = = = = =C2=A0 = = = = = = = From: Sophia Jantz = Sent: Thursday, October 03, 2024 1:02 PM = To: Coulombe, Genevieve = Subject: Fwd: Annual Statements-146281 Andre Coulombe - [#960465] = = = = =C2=A0 = = = [EXTERNAL] = = = = = = = = = = = Hi Genevieve, = = = = = = =C2=A0 = = = = I wanted to follow up and let you know we are still in the process of tr= ying to locate the information you requested. I will get back to you as s= oon as possible. Thank you! = = = = = = =C2=A0 = = = = Respectfully, = = Sophia Jantz = Billing Help Desk = 866-226-1702 = billing@thekey.com = 8:00AM-5:00PM EST Monday-Friday=C2=A0 = = = = = = =C2=A0 = = = = = =C2=A0 = = = = = = = 960465:611100 = = = = = ATTENTION : This email originated outside your organization. Exercise ca= ution before clicking links, opening attachments, or responding with pers= onal information. ----==_mimepart_67113ce2c0864_1cd3fe1b3cdf9b8143919b1 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable HI Steve, Tim &amp; Audra, As we await a response from Ryan at Viv who was our cont= act last year when we needed to pull Invoices and payment summaries for M= avencare/Toronto clients who integrated from the date of acquisition forw= ard, we were able to save all documentation for these clients into the Go= ogle Drive but unfortunately Andre Coulombe was not one of those clients.= The clients daughter has advised that she needs this doc= umentation for tax purposes but if we are unable to provide her the invoi= ces/payment summary would there be any way around that? Tim/Steve would a= possible letter from us be sufficient for what the CAD Government is req= uesting? Thank

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