--00000000000043cef70624aeec9a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I am having my contact look for these. I just pinged her again. Best, On Thu, Oct 17, 2024 at 12:35=E2=80=AFPM Lito Delapena = wrote: > HI Steve, Tim & Audra, > > As we await a response from Ryan at Viv who was our contact last year whe= n > we needed to pull Invoices and payment summaries for Mavencare/Toronto > clients who integrated from the date of acquisition forward, we were able > to save all documentation for these clients into the Google Drive but > unfortunately Andre Coulombe was not one of those clients. > > The clients daughter has advised that she needs this documentation for ta= x > purposes but if we are unable to provide her the invoices/payment summary > would there be any way around that? Tim/Steve would a possible letter fro= m > us be sufficient for what the CAD Government is requesting? > > Thank you, > > Lito Delapena > Manager Customer Contact & Collections Center > > > On Mon, 14 Oct at 9:52 AM , Sophia Jantz wrote: > Hello All, > > Good morning. I wanted to see if we have been able to obtain any > information for this clients in regards to the invoices for 2017-2022. > Please advise. Thank you! > > Respectfully, > > Sophia Jantz > Billing Help Desk > 866-226-1702 > billing@thekey.com > 8:00AM-5:00PM EST Monday-Friday > > On Thu, 3 Oct at 1:39 PM , Genevieve Coulombe > wrote: > Thank you, Sophia! > > > From: Sophia Jantz > *Sent:* Thursday, October 03, 2024 1:02 PM > *To:* Coulombe, Genevieve > *Subject:* Fwd: Annual Statements-146281 Andre Coulombe - [#960465] > > [EXTERNAL] > ------------------------------ > Hi Genevieve, > > I wanted to follow up and let you know we are still in the process of > trying to locate the information you requested. I will get back to you as > soon as possible. Thank you! > > Respectfully, > > Sophia Jantz > Billing Help Desk > 866-226-1702 > billing@thekey.com > 8:00AM-5:00PM EST Monday-Friday > > > > 960465:611100 > ATTENTION : This email originated outside your organization. Exercise > caution before clicking links, opening attachments, or responding with > personal information. > ------------------------------ > > > 960465:611100 > --=20 Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] --00000000000043cef70624aeec9a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I am having my contact look for these.=C2=A0 I just pinged her a= gain. Best, On Thu, Oct 17, 2024 at 12:35=E2=80=AFPM Lito Delapena = < billing@thekey.= com > wrote: HI Steve, Tim & Audra, As we await a response from Ryan at Viv who was our contac= t last year when we needed to pull Invoices and payment summaries for Maven= care/Toronto clients who integrated from the date of acquisition forward, w= e were able to save all documentation for these clients into the Google Dri= ve but unfortunately Andre Coulombe was not one of tho