Re: Mavencare | Call Tracking

From
Alexa Graziani <agraziani@thekey.com>
To
Kimberly Guerci <kguerci@thekey.com>
CC
Matt Neal <mneal@thekey.com>, Audra Williams <audraw@thekey.com>, Alexa Graziani <agraziani@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Ken Citron <kcitron@homecareassistance.com>, Lucas Motro <lmotro@thekey.com>, Timothy Thomas <tt@homecareassistance.com>, Ken Citron <kcitron@thekey.com>
Date
Tue, 7 Jun 2022 08:34:38 -0700
Folder
INBOX
--00000000000044054005e0dd54b5 Content-Type: text/plain; charset="UTF-8" Hi Kim, Yes, please do. David will have the specific requirements, but he said the Mavencare team set it up the first time so they should know what he's talking about. Thank you, On Tue, Jun 7, 2022 at 8:18 AM Kimberly Guerci wrote: > Morning all...I sent an email last week to Nukul re-introducing Alexa to > him with the list of what she needed assistance with. I have not heard > back. I can reach out one more time today before anyone else gets > involved. I can include Matt and Ken as well. Also, I did not include > Adam since we have been meeting with Nukul weekly about the portal so I > thought he was best to connect with Alexa. > > Let me know if you want me to reach out again. > > On Mon, Jun 6, 2022 at 10:50 PM Matt Neal wrote: > >> +Ken >> >> Alexa, anything else to add on specific requirements before Ken and I go >> to Adam / Nukul? >> >> Best, >> Matt >> >> On Mon, Jun 6, 2022 at 7:37 PM Audra Williams wrote: >> >>> Hi Matt and Lucas! >>> >>> The call tracking system that works with the Mavencare site is still not >>> working correctly. This is definitely crippling our chances of >>> success. Nukul was notified by Alexa and she has still not received a >>> response back on this even after she reported that it was needed ASAP. >>> >>> Getting this setup will dramatically help our paid advertising because >>> we will be able to optimize off of calls and forms (instead of just forms) >>> and the results of the lead (instead of just that we got one). >>> >>> Would you be able to help push Nukul and/or Adam on this matter? >>> >>> If I have forgotten anything please feel free to add to this, Alexa. >>> >>> Best, >>> >>> -- >>> Audra Williams >>> Director of Business Support >>> *Please note my email has changed:* >>> audraw@TheKey.com >>> >>> (425) 757-7027 >>> TheKey.com >>> [image: TheKey] >>> >> -- >> Matt Neal >> Chief Development Officer >> * Please note my email has changed: * >> mneal@thekey.com >> (925) 285-2599 >> TheKey.com >> [image: TheKey] >> > -- Alexa Graziani Senior Marketing Manager - Consumer Growth * Please note my email has changed: * agraziani@thekey.com (650) 416-1538 Ext. 181538 TheKey.com [image: TheKey] --00000000000044054005e0dd54b5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Kim, Yes, please do.=C2=A0 David will have the specific requirements, but he said the = Mavencare team set it up the first time so they should know what he&#39;s t= alking about. Thank you,=C2=A0 On Tue, Jun 7,= 2022 at 8:18 AM Kimberly Guerci &lt; = kguerci@thekey.com &gt; wrote: Morning all...I sent an email last week to= Nukul re-introducing Alexa to him with the list of what she needed assista= nce with. I have not heard back.=C2=A0 I can reach out one more time today = before anyone else gets involved.=C2=A0 I can include Matt and Ken as well.= =C2=A0 Also, I did not include Adam since we have been meeting with Nukul w= eekly

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