Re: Mavencare | Call Tracking

From
Kimberly Guerci <kguerci@thekey.com>
To
Matt Neal <mneal@thekey.com>
CC
Audra Williams <audraw@thekey.com>, Alexa Graziani <agraziani@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Ken Citron <kcitron@homecareassistance.com>, Kimberly Guerci <kguerci@thekey.com>, Lucas Motro <lmotro@thekey.com>, Timothy Thomas <tt@homecareassistance.com>, kcitron@thekey.com
Date
Tue, 7 Jun 2022 11:18:26 -0400
Folder
INBOX
--0000000000004d3b9705e0dd1aa8 Content-Type: text/plain; charset="UTF-8" Morning all...I sent an email last week to Nukul re-introducing Alexa to him with the list of what she needed assistance with. I have not heard back. I can reach out one more time today before anyone else gets involved. I can include Matt and Ken as well. Also, I did not include Adam since we have been meeting with Nukul weekly about the portal so I thought he was best to connect with Alexa. Let me know if you want me to reach out again. On Mon, Jun 6, 2022 at 10:50 PM Matt Neal wrote: > +Ken > > Alexa, anything else to add on specific requirements before Ken and I go > to Adam / Nukul? > > Best, > Matt > > On Mon, Jun 6, 2022 at 7:37 PM Audra Williams wrote: > >> Hi Matt and Lucas! >> >> The call tracking system that works with the Mavencare site is still not >> working correctly. This is definitely crippling our chances of >> success. Nukul was notified by Alexa and she has still not received a >> response back on this even after she reported that it was needed ASAP. >> >> Getting this setup will dramatically help our paid advertising because we >> will be able to optimize off of calls and forms (instead of just forms) and >> the results of the lead (instead of just that we got one). >> >> Would you be able to help push Nukul and/or Adam on this matter? >> >> If I have forgotten anything please feel free to add to this, Alexa. >> >> Best, >> >> -- >> Audra Williams >> Director of Business Support >> *Please note my email has changed:* >> audraw@TheKey.com >> >> (425) 757-7027 >> TheKey.com >> [image: TheKey] >> > -- > Matt Neal > Chief Development Officer > * Please note my email has changed: * > mneal@thekey.com > (925) 285-2599 > TheKey.com > [image: TheKey] > --0000000000004d3b9705e0dd1aa8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Morning all...I sent an email last week to Nukul re-introduc= ing Alexa to him with the list of what she needed assistance with. I have n= ot heard back.=C2=A0 I can reach out one more time today before anyone else= gets involved.=C2=A0 I can include Matt and Ken as well.=C2=A0 Also, I did= not include Adam since we have been meeting with Nukul weekly about the po= rtal so I thought he was best to connect with Alexa.=C2=A0=C2=A0 Let me kn= ow if you want me to reach out again. On Mon, Jun 6, 2022 at 10:50 PM Matt Neal &lt; mneal@thekey.com &gt; wrote: +Ken=C2=A0 Alexa, anything else to add on specific r= equirements before Ken and I go to Adam / Nukul? Best, Matt=C2=A0 = On Mon= , Jun 6, 2022 at 7:37 PM Audra Williams &lt; audraw@thekey.com &gt; wrote: Hi Matt and Lucas! The call tracking system that works with the Mavencare = site is still not working correctly.=C2=A0 This=C2=A0 =C2=A0 is definitely=C2=A0crippling our chances of succe= ss.=C2=A0 Nukul was notified=C2=A0by Alexa and

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