Re: Change/Update Request - ART-507535

From
Gabriel La <it@thekey.com>
To
Phil Chanda <phil.chanda@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Terrence Vetter <terrence.vetter@thekey.com>
Date
2024-04-09 11:42:20
Folder
INBOX
--0000000000005239c60615abc544 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That all sounds right. On Mon, Apr 8, 2024 at 2:16=E2=80=AFPM Phil Chanda = wrote: > Hi Tim, > > Great news that GoDaddy will transfer the domain over to you. I spoke wit= h > Gabe last week and we think the best path forward is: > 1) GoDaddy transfers the Guelph site to your GoDaddy account > 2) Once it is in your GoDaddy, you can transfer the Guelph site and the > Montreal site over to Gabe's corporate account. He can give you > delegate access. Our new IT policy is to have all domains controlled by t= he > corporate accounts. > 3) Once we have access to Guelph in the corporate GoDaddy, we can work on > sunsetting the brand and redirecting the traffic to TheKey.ca. Right now, > we do not have CMS access or domain access to the site. > > Gabe, let me know if I cited anything incorrectly. > > Tim, any chance you can work on the domain transfer this week? > > Thanks, > Phil > > > On Thu, Apr 4, 2024 at 3:34=E2=80=AFPM Phil Chanda wrote: > >> Amazing, thank you! >> >> I have a call with Gabe and Terrence on how to set an account for you >> with delegated access into our corporate GoDaddy. Will keep you posted. >> >> Thanks, >> Phil >> >> >> On Thu, Apr 4, 2024 at 3:24=E2=80=AFPM Timothy Thomas wr= ote: >> >>> FYI >>> >>> ---------- Forwarded message --------- >>> From: Account Recovery Team >>> Date: Thu, Apr 4, 2024 at 11:44=E2=80=AFAM >>> Subject: Change/Update Request - ART-507535 >>> To: tt@thekey.com >>> >>> >>> =E2=80=94-=E2=80=94-=E2=80=94-=E2=80=94 >>> >>> Thank you for your request, we have two options available to you; >>> >>> 1. *FOR FULL ACCOUNT ACCESS* - We can confirm that *Timothy Thomas* >>> is not the listed account holder. For full account access we must ha= ve >>> photo ID for the account holder=E2=80=99s government issued ID. If y= ou cannot >>> provide this, please reply to this email the name of the person list= ed as >>> the account holder >>> >>> *We require a color copy, scan, or digital picture of the information i= n >>> which the pictured person, name, signature, date of birth, issue date a= nd >>> expiration date are clearly identifiable. Be sure to include all 4 corn= ers >>> of the ID.* >>> >>> 2. *FOR* *ONLY* *DOMAIN ACCESS* - While we cannot update the email >>> address on the account as you are not the account holder, we have recei= ved >>> sufficient documentation to move the domain(s) into an account you cont= rol >>> >>> - Please reply to this email with your customer number *(If you do >>> not already have an account you control, please create one by visiti= ng the >>> front of our site and creating an account. Be sure to fill out your = account >>> profile)* >>> >>> **Please note, this will move only the domain name(s) into your control= .* *No >>> other products will move**. If you wish to have access to all the >>> products in this account, you must reach out to the account holder for >>> acce

Thread (1)