--00000000000040621a061599cec4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Great news that GoDaddy will transfer the domain over to you. I spoke with Gabe last week and we think the best path forward is: 1) GoDaddy transfers the Guelph site to your GoDaddy account 2) Once it is in your GoDaddy, you can transfer the Guelph site and the Montreal site over to Gabe's corporate account. He can give you delegate access. Our new IT policy is to have all domains controlled by the corporate accounts. 3) Once we have access to Guelph in the corporate GoDaddy, we can work on sunsetting the brand and redirecting the traffic to TheKey.ca. Right now, we do not have CMS access or domain access to the site. Gabe, let me know if I cited anything incorrectly. Tim, any chance you can work on the domain transfer this week? Thanks, Phil On Thu, Apr 4, 2024 at 3:34=E2=80=AFPM Phil Chanda = wrote: > Amazing, thank you! > > I have a call with Gabe and Terrence on how to set an account for you wit= h > delegated access into our corporate GoDaddy. Will keep you posted. > > Thanks, > Phil > > > On Thu, Apr 4, 2024 at 3:24=E2=80=AFPM Timothy Thomas wro= te: > >> FYI >> >> ---------- Forwarded message --------- >> From: Account Recovery Team >> Date: Thu, Apr 4, 2024 at 11:44=E2=80=AFAM >> Subject: Change/Update Request - ART-507535 >> To: tt@thekey.com >> >> >> =E2=80=94-=E2=80=94-=E2=80=94-=E2=80=94 >> >> Thank you for your request, we have two options available to you; >> >> 1. *FOR FULL ACCOUNT ACCESS* - We can confirm that *Timothy Thomas* >> is not the listed account holder. For full account access we must hav= e >> photo ID for the account holder=E2=80=99s government issued ID. If yo= u cannot >> provide this, please reply to this email the name of the person liste= d as >> the account holder >> >> *We require a color copy, scan, or digital picture of the information in >> which the pictured person, name, signature, date of birth, issue date an= d >> expiration date are clearly identifiable. Be sure to include all 4 corne= rs >> of the ID.* >> >> 2. *FOR* *ONLY* *DOMAIN ACCESS* - While we cannot update the email >> address on the account as you are not the account holder, we have receiv= ed >> sufficient documentation to move the domain(s) into an account you contr= ol >> >> - Please reply to this email with your customer number *(If you do >> not already have an account you control, please create one by visitin= g the >> front of our site and creating an account. Be sure to fill out your a= ccount >> profile)* >> >> **Please note, this will move only the domain name(s) into your control.= * *No >> other products will move**. If you wish to have access to all the >> products in this account, you must reach out to the account holder for >> access.* >> >> With Regards, >> Account Recovery TeamWhile we cannot update the email address on the >> account as you are not the account holder, we have received sufficient >> docum