--001a11444ccece5e55055560d4d2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, I understand your point, and I agree time will tell and perhaps we will discover a better way to do it and make those changes. We appreciate the feedback! James On Thu, Jul 27, 2017 at 12:51 PM, Timothy Thomas wrote: > Hi James, > > Although I disagree, I can appreciate why you set it up that way. I > suppose it would have been difficult to restrict everyones access to > certain channels. I just feel that it with one team, it would have > encouraged more discussion. Time will tell. > > Thanks for following up on this > Tim > > On Thu, Jul 27, 2017 at 12:14 PM, James Patchett jpatchett@homecareassistance.com> wrote: > >> Hi Tim, >> >> Russell shared your email with me and I thought I might explain the >> changes that were made to SLACK and put a little more context behind the= m. >> The SLACK expansion is meant for team members based on their specific jo= b >> only. This is for communication with others in similar positions across = the >> network. We took the original idea that was used for Franchisees in SLA= CK >> and applied it to the different positions in the company so that others >> across the network can communicate and share. We have corporate >> representatives assigned to the different groups to monitor the >> conversations and what is shared to make sure there isn't anything way o= ut >> of line. You of course are welcome to monitor these different groups >> however the level of questions and discussions will be much different th= en >> what is discussed within the Franchisee group. >> >> The entire support team worked closely on this project to determine the >> most effective way to create communication between offices and specific >> positions to ensure the greatest results. We definitely didn't just pul= l >> the trigger on this without some serious considerations on how it would = be >> most effective. >> >> I hope that provides you with some clarity behind this change. >> >> Thank you, >> >> James >> >> >> ---------- Forwarded message ---------- >> Hi Russel, >> >> I hope you're doing well. >> >> With regards to the slack expansion, I think corporate has gone about >> this the wrong way. We now have 4 different slack teams to monitor. The >> simpler solution would have been to use one slack team and have channels >> associated to each roll, then if necessary, private channels for owners = / >> operators. >> >> I think it's unreasonable for those of us who want to hear best practice= s >> in all business domains to have to monitor 4 different teams. It's >> cumbersome to jump back and forth. >> >> Let me know your thoughts, >> Best regards, >> >> Tim >> >> -- >> >> *Timothy Thomas* >> >> *Client Care Manager* >> >> >> >> >> *Home Care Assistance (Montr**=C3=A9**al) Inc.* >> >> *4464 Ste. Catherine Ouest* >> >> *Westmount, Qu**=C3=A9**bec* >> >> *H3Z 1R7* >> >> *Tel: 514 907 5065 - Fax: 514 907 5067* >> >> *tt@h