--94eb2c046242fdeeaf05554f5e7c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi James, Although I disagree, I can appreciate why you set it up that way. I suppose it would have been difficult to restrict everyones access to certain channels. I just feel that it with one team, it would have encouraged more discussion. Time will tell. Thanks for following up on this Tim On Thu, Jul 27, 2017 at 12:14 PM, James Patchett wrote: > Hi Tim, > > Russell shared your email with me and I thought I might explain the > changes that were made to SLACK and put a little more context behind them= . > The SLACK expansion is meant for team members based on their specific job > only. This is for communication with others in similar positions across t= he > network. We took the original idea that was used for Franchisees in SLAC= K > and applied it to the different positions in the company so that others > across the network can communicate and share. We have corporate > representatives assigned to the different groups to monitor the > conversations and what is shared to make sure there isn't anything way ou= t > of line. You of course are welcome to monitor these different groups > however the level of questions and discussions will be much different the= n > what is discussed within the Franchisee group. > > The entire support team worked closely on this project to determine the > most effective way to create communication between offices and specific > positions to ensure the greatest results. We definitely didn't just pull > the trigger on this without some serious considerations on how it would b= e > most effective. > > I hope that provides you with some clarity behind this change. > > Thank you, > > James > > > ---------- Forwarded message ---------- > Hi Russel, > > I hope you're doing well. > > With regards to the slack expansion, I think corporate has gone about thi= s > the wrong way. We now have 4 different slack teams to monitor. The simple= r > solution would have been to use one slack team and have channels associat= ed > to each roll, then if necessary, private channels for owners / operators. > > I think it's unreasonable for those of us who want to hear best practices > in all business domains to have to monitor 4 different teams. It's > cumbersome to jump back and forth. > > Let me know your thoughts, > Best regards, > > Tim > > -- > > *Timothy Thomas* > > *Client Care Manager* > > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > > *4464 Ste. Catherine Ouest* > > *Westmount, Qu**=C3=A9**bec* > > *H3Z 1R7* > > *Tel: 514 907 5065 - Fax: 514 907 5067* > > *tt@homecareassistance.com * > > > > > > > > > -- > > Russell Gesher > Head of Franchise Operations > Home Care Assistance > 221 Main Street, Suite 520 > San Francisco, CA 94105 > Tel. (877) 664-8281 > http://www.homecareassistance.com > > Like us on Facebook > Read Our Testimonials > Join Our Newsletter > > Review our Book Series > > Explore our Franchis