--000000000000de893206261a0c3a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It was approved. On Mon, Nov 4, 2024 at 11:55=E2=80=AFAM Camille Jervoso wrote: > Hi Nikita, > > Based on your conversation with Grace, she mentioned about getting you > access to the Montreal location. Would you know if you direct supervisor = ( > (Joseph Taylor) =E2=80=8Bhas approved this request? > > > > > > On Mon, 4 Nov at 12:48 PM , NikitaMoreau > wrote: > Hi yes, I went through the process below and updated my password but it's > still not working and saying my account is inactive... > > At Home Care Assistance of Montreal we are dedicated to providing the ver= y > best care for our Clients. > We also want to empower you as the Admin to deliver that excellent care. > This invitation grants you access to a Admin Portal where you may view > your schedules, read client assessments, > and access driving directions. If you have any questions, please call our > office. > > Please click the link here > > to set up your access to the Admin Portal. > Your username is your email address. You will be asked to generate a > password; please make sure it is secure and private. > -- > *Nikita Moreau* > Gestionnaire des Aides-Soignants / Caregiver Manager > nmoreau@TheKey.com > 514-907-5065 > > TheKey.ca > [image: TheKey] > > > > > On Mon, Nov 4, 2024 at 11:42=E2=80=AFAM Camille Jervoso clearcaresupport@homecareassistance.com> wrote: > >> Hi Timothy, >> >> =E2=80=8BThank you for contacting support. >> We already have a separate ticket with Nikita. Our other agent is >> currently assisting her with her login and already gave her some >> troubleshooting steps to resolve this issue. We are still waiting for he= r >> update if these steps were helpful. >> >> >> >> Thanks, >> =E2=80=8BWellsky Support Team >> >> >> >> On Mon, 4 Nov at 12:30 PM , Timothy Thomas wrote: >> Hi. >> >> Nikita Moreau is travelling and without her work computer. She is unable >> to log into clearcare from her personal computer. >> >> Can this be allowed temporarily? >> >> Thanks. >> >> >> *Tim Thomas* >> Head of Midwest & Canada Divisions | *TheKey* >> Mobile: 514.591.9387 >> [image: TheKey] >> >> 994370:611100 > --000000000000de893206261a0c3a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It was approved. On Mon, Nov 4, 2024 at 11:55=E2=80= =AFAM Camille Jervoso < clearcaresupport@homecareassistance.com > wrote: Hi Nikita,=C2=A0 Based on your conversation with Gr= ace, she mentioned about getting you access to the Montreal location. Would= you know if you direct supervisor ( (Joseph Taylor) =E2=80=8Bhas approved = this request?=C2=A0 On Mon, 4 Nov at 12:48 PM , NikitaMoreau < nmoreau@homecareassistance.c= om > wrote: Hi yes, I went through the pro= cess below and updated my password but it's still not working and sayin= g my account is inactive... At Home Care Assistance of Montreal we are dedicated to providing the