--000000000000bf434005f6f3e261 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Louise, We've accepted the invitation. Please proceed with setting up the email notification to montrealintake@thekey.com Thanks, Phil On Wed, Mar 15, 2023 at 1:41=E2=80=AFPM Louise Scanlan = wrote: > Hello everyone, > I have set up a reporting profile attached to the email > montrealintake@thekey.com. Please accept the invitation and then I can go > ahead and set up the notifications to that email. > Louise > > > > > > > 613.228.2028 | 20eight.ca | Louise@20eight.ca > > > On Tue, Mar 14, 2023 at 12:34=E2=80=AFPM Timothy Thomas w= rote: > >> @Louise Scanlan @Mark Dickie >> >> Mark & Louise, what is the distribution list for the inbound form >> submissions on the Montreal website (via call rail)? >> >> On Tue, Mar 14, 2023 at 12:32=E2=80=AFPM Timothy Thomas = wrote: >> >>> you can access the form submissions here - >>> https://app.callrail.com/analytics/a/864282189/reports/form-submission-= list#%7B%22report%22:%7B%22filters%22:%7B%7D%7D%7D >>> >>> >>> On Tue, Mar 14, 2023 at 12:29=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> There is a contact form on the site. Seems to be taking some extra tim= e >>>> to load - perhaps as I just purged the Cache, but you can see it here = - >>>> https://www.homecareassistancemontreal.ca/contact.html >>>> >>>> On Tue, Mar 14, 2023 at 12:22=E2=80=AFPM Phil Chanda >>>> wrote: >>>> >>>>> Hi Tim, >>>>> >>>>> Looks like Montreal doesn't have a contact form on the site. I'll >>>>> setup a call for you and I to discuss, but we do not use Callrail as = the >>>>> distribution list - it typically gets recorded in the CMS, then route= d to a >>>>> distribution list directly as soon as it comes it. >>>>> >>>>> Thanks, >>>>> Phil >>>>> >>>>> >>>>> >>>>> On Tue, Mar 14, 2023 at 12:17=E2=80=AFPM Timothy Thomas wrote: >>>>> >>>>>> The contact form is driven by callrail, so the distribution list >>>>>> should be on the admin portal. As far as I'm aware, they come in via >>>>>> callrail directly and not through that Montrealintake@thekey.com dis= tro >>>>>> group. >>>>>> >>>>>> On Tue, Mar 14, 2023 at 12:12=E2=80=AFPM Phil Chanda >>>>>> wrote: >>>>>> >>>>>>> Hi Timothy, >>>>>>> >>>>>>> We received a note from Joey that he wasn't getting leads from >>>>>>> Montreal. >>>>>>> >>>>>>> As a first step to check this, we wanted to make sure that the >>>>>>> contact form is sending to "Montrealintake@thekey.com" (as it shows >>>>>>> he's on the distribution list). >>>>>>> >>>>>>> Can you let us know if this email is being used to notify leads? >>>>>>> Montrealintake@thekey.com >>>>>>> >>>>>>> Thanks, >>>>>>> Phil >>>>>>> >>>>>>> On Tue, Mar 14, 2023 at 12:08=E2=80=AFPM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Ryan, >>>>>>>> >>>>>>>> Might be easier to schedule a quick call. I'm not sure I understan= d >>>>>>>> your question. >>>>>>>> >>>>>>>> Thanks >>>>>>>> >>>>>>>> On Tue, Mar 14, 2023 at 11:52=E2=80=AFAM Ryan