Re: Montreal Microsite intake emails

From
Louise Scanlan <louise@20eight.ca>
To
Phil Chanda <phil.chanda@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Mark Dickie <mark@20eight.ca>, "Ryan O'Neill" <dev@thekey.com>
Date
Wed, 15 Mar 2023 13:59:45 -0400
Folder
INBOX
--000000000000b5a2b405f6f41c68 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable All done. Would you like me to delete the notifications to the infomtl@homecareassistance, or would you like to keep those for a while? 613.228.2028 | 20eight.ca | Louise@20eight.ca On Wed, Mar 15, 2023 at 1:43=E2=80=AFPM Phil Chanda wrote: > Hi Louise, > > We've accepted the invitation. Please proceed with setting up the email > notification to montrealintake@thekey.com > > Thanks, > Phil > > On Wed, Mar 15, 2023 at 1:41=E2=80=AFPM Louise Scanlan wrote: > >> Hello everyone, >> I have set up a reporting profile attached to the email >> montrealintake@thekey.com. Please accept the invitation and then I can >> go ahead and set up the notifications to that email. >> Louise >> >> >> >> >> >> >> 613.228.2028 | 20eight.ca | Louise@20eight.ca >> >> >> On Tue, Mar 14, 2023 at 12:34=E2=80=AFPM Timothy Thomas = wrote: >> >>> @Louise Scanlan @Mark Dickie >>> >>> Mark & Louise, what is the distribution list for the inbound form >>> submissions on the Montreal website (via call rail)? >>> >>> On Tue, Mar 14, 2023 at 12:32=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> you can access the form submissions here - >>>> https://app.callrail.com/analytics/a/864282189/reports/form-submission= -list#%7B%22report%22:%7B%22filters%22:%7B%7D%7D%7D >>>> >>>> >>>> On Tue, Mar 14, 2023 at 12:29=E2=80=AFPM Timothy Thomas wrote: >>>> >>>>> There is a contact form on the site. Seems to be taking some extra >>>>> time to load - perhaps as I just purged the Cache, but you can see it= here >>>>> - https://www.homecareassistancemontreal.ca/contact.html >>>>> >>>>> On Tue, Mar 14, 2023 at 12:22=E2=80=AFPM Phil Chanda >>>>> wrote: >>>>> >>>>>> Hi Tim, >>>>>> >>>>>> Looks like Montreal doesn't have a contact form on the site. I'll >>>>>> setup a call for you and I to discuss, but we do not use Callrail as= the >>>>>> distribution list - it typically gets recorded in the CMS, then rout= ed to a >>>>>> distribution list directly as soon as it comes it. >>>>>> >>>>>> Thanks, >>>>>> Phil >>>>>> >>>>>> >>>>>> >>>>>> On Tue, Mar 14, 2023 at 12:17=E2=80=AFPM Timothy Thomas >>>>>> wrote: >>>>>> >>>>>>> The contact form is driven by callrail, so the distribution list >>>>>>> should be on the admin portal. As far as I'm aware, they come in vi= a >>>>>>> callrail directly and not through that Montrealintake@thekey.com di= stro >>>>>>> group. >>>>>>> >>>>>>> On Tue, Mar 14, 2023 at 12:12=E2=80=AFPM Phil Chanda >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Timothy, >>>>>>>> >>>>>>>> We received a note from Joey that he wasn't getting leads from >>>>>>>> Montreal. >>>>>>>> >>>>>>>> As a first step to check this, we wanted to make sure that the >>>>>>>> contact form is sending to "Montrealintake@thekey.com" (as it >>>>>>>> shows he's on the distribution list). >>>>>>>> >>>>>>>> Can you let us know if this email is being used to notify leads? >>>>>>>> Montrealintake@thekey.com >>>>>>>> >>>>>>>> Th

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