--000000000000833e020618e7b0f1 Content-Type: multipart/alternative; boundary="000000000000833e010618e7b0f0" --000000000000833e010618e7b0f0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, Versapay team - Following up here again. We went live with the final 5 Canada locations last Wednesday (5/15) and our customers are trying to access the videos in the invite link to learn how to use Versapay. However, the video link is not working. Can you please provide an update on how we can get this fixed for any future invites as well as a working link we can provide our already integrated customers? The sooner the better would be really helpful and greatly appreciated. Thank you! On Fri, May 17, 2024 at 3:50=E2=80=AFPM wrote: > Following up, the links in the French Invites do not appear to be working > (how to enroll, set up autopay, etc). Can someone help us look into how w= e > restore these? > > > > Elizabeth Clark > > Director > > > > > > > > *From:* Alyson Rohane > *Sent:* Thursday, May 16, 2024 8:24 AM > *To:* Andrea Liew > *Cc:* Elizabeth Clark ; Timothy Thomas = ; > Lito Delapena > *Subject:* Re: You're Invited! > > > > Hi, Andrea - > > > > The video link from the invite sent doesn=E2=80=99t take the customers to= the > appropriate location. Are you able to provide a new link we can send to t= he > client in the meantime? Also, who is able to have this fixed for any futu= re > clients to receive the invite link? > > > > Thank you! > > > > On May 16, 2024, at 8:06=E2=80=AFAM, Timothy Thomas wrote= : > > =EF=BB=BF > > Hi Alyson, > > > > It appears the video links in our Versapay email don't work. Can this be > sorted out without having to resend new links? > > ---------- Forwarded message --------- > From: *Cathy Gerth* > Date: Thu, May 16, 2024 at 10:59=E2=80=AFAM > Subject: Fwd: FW: You're Invited! > To: Sharon Speirs , Timothy Thomas > > > > > > > > > > ---------- Forwarded message --------- > From: *Alessandro Bitelli* > Date: Thu, May 16, 2024 at 7:41=E2=80=AFAM > Subject: FW: You're Invited! > To: Cathy Gerth > > > > Hi Cathy, > > I was trying to understand the benefits, if any, of the new billing > system, but I do not seem to be able to connect to the four short =E2=80= =9Chelp=E2=80=9D > videos below. When I click on the link, it returns the following message: > =E2=80=9C404, page not found=E2=80=9D. > > Regards > > AB > > > > Alessandro Bitelli > > Cell: +1 604 341 7750 > > > > *From:* TheKey [mailto:no-reply@versapay.com] > *Sent:* Wednesday, May 15, 2024 6:26 PM > *To:* a.bitelli58@gmail.com > *Subject:* You're Invited! > > > > [image: Image removed by sender.] > > > > Hi Alessandra Bitelli, > > We=E2=80=99re excited to introduce our online invoicing platform designed= to > provide unlimited self-service options, 24 hours a day. > > With our online platform, you=E2=80=99ll experience many benefits such as= : > > - One-click access to invoices and supporting documents. > - Email notifications to