RE: You're Invited!- Versapay Invitation Links and Videos Broken

From
<eclark@thekey.com>
To
"'Alyson Rohane'" <alyson.rohane@thekey.com>, "'Andrea Liew'" <andrea.liew@versapay.com>, "'Mark Brady'" <mark.brady@versapay.com>, <anastacis.christoforidis@versapay.com>, "'Adeel Shahid'" <adeel.shahid@versapay.com>
CC
"'Timothy Thomas'" <tt@thekey.com>, "'Lito Delapena'" <lito.delapena@thekey.com>
Date
2024-05-17 15:50:15
Folder
INBOX
This is a multipart message in MIME format. ------=_NextPart_000_0B23_01DAA871.E94C8D50 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0B24_01DAA871.E94CB460" ------=_NextPart_001_0B24_01DAA871.E94CB460 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Following up, the links in the French Invites do not appear to be = working (how to enroll, set up autopay, etc). Can someone help us look = into how we restore these? =20 Elizabeth Clark=20 Director =20 =20 =20 From: Alyson Rohane =20 Sent: Thursday, May 16, 2024 8:24 AM To: Andrea Liew Cc: Elizabeth Clark ; Timothy Thomas ; = Lito Delapena Subject: Re: You're Invited! =20 Hi, Andrea - =20 The video link from the invite sent doesn=E2=80=99t take the customers = to the appropriate location. Are you able to provide a new link we can = send to the client in the meantime? Also, who is able to have this fixed = for any future clients to receive the invite link?=20 =20 Thank you!=20 On May 16, 2024, at 8:06=E2=80=AFAM, Timothy Thomas = wrote: =EF=BB=BF Hi Alyson, =20 It appears the video links in our Versapay email don't work. Can this be = sorted out without having to resend new links? ---------- Forwarded message --------- From: Cathy Gerth > Date: Thu, May 16, 2024 at 10:59=E2=80=AFAM Subject: Fwd: FW: You're Invited! To: Sharon Speirs >, = Timothy Thomas > =20 =20 =20 =20 ---------- Forwarded message --------- From: Alessandro Bitelli > Date: Thu, May 16, 2024 at 7:41=E2=80=AFAM Subject: FW: You're Invited! To: Cathy Gerth > =20 Hi Cathy, I was trying to understand the benefits, if any, of the new billing = system, but I do not seem to be able to connect to the four short = =E2=80=9Chelp=E2=80=9D videos below. When I click on the link, it = returns the following message: =E2=80=9C404, page not found=E2=80=9D. Regards AB =20 Alessandro Bitelli Cell: +1 604 341 7750 =20 From: TheKey [mailto:no-reply@versapay.com = ]=20 Sent: Wednesday, May 15, 2024 6:26 PM To: a.bitelli58@gmail.com =20 Subject: You're Invited! =20 =09 =20 Hi Alessandra Bitelli, We=E2=80=99re excited to introduce our online invoicing platform = designed to provide unlimited self-service options, 24 hours a day. With our online platform, you=E2=80=99ll experience many benefits such = as:=20 * One-click access to invoices and supporting documents. * Email notifications to alert you when a new invoice is available. * Online communication with us if you have any questions or invoice = disputes. * Invoices attached to every email, allowing you to view and pay = invoices without creating an online account. * Ability to change your preferred payment method as often as needed. * Ability to view your balance due and export your invoice & payment = history. * Ability to setup AutoPay: There are 2 ways to enable AutoPay:=20 1. When adding a new payment method select YES to setup for Autopay. 2. Selecting "New" beside AutoPay Off. This option is only available if = a payment method has already

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