--00000000000060cf87063a9f914e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for confirming, Malin. I will go ahead and forward the family's message to Ella. Best, Lydia On Wed, Jul 23, 2025 at 4:13=E2=80=AFPM Malin Maleegrai wrote: > Hi Lydia, > > Yes, please forward this message to Ela. > > Thank you, > Malin > > Malin Maleegrai, LCSW > Client Success Manager > malin.maleegrai@thekey.com > 847-853-7777 > [image: TheKey] > > > On Wed, Jul 23, 2025 at 3:44=E2=80=AFPM Lydia Jackson > wrote: > >> Hi Malin, >> >> This is a really beautiful message. Would you like us to forward the >> family's message to Ella? This is truly special =E2=9D=A4=EF=B8=8F. >> >> Best, >> Lydia >> >> On Wed, Jul 23, 2025, 3:28=E2=80=AFPM Claudia Cook >> wrote: >> >>> Thank you for all of your patience, persistence and communication you >>> provided during his final days! Well done Malin and Team! >>> Claudia Cook, MSW >>> Senior Home Care Liaison >>> Cell/text: 224-783-0179 >>> Office: 847-853-7777 >>> Email: Claudia.Cook@TheKey.com >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Wed, Jul 23, 2025 at 8:27=E2=80=AFAM Malin Maleegrai >> malin.maleegrai@thekey.com> wrote: >>> >>>> Good Morning Team, >>>> >>>> I spoke with Alvin Meyer's son, David, to offer condolences yesterday. >>>> He wanted to share feedback but was too emotional to do it via a phone >>>> call. David shared that he has been trying to put together a text mes= sage >>>> to me for most of the day. This is the text message I received from D= avid >>>> yesterday evening. >>>> >>>> *Hello Malin, * >>>> *I received the news that Dad passed away this morning at around >>>> 5:45am. My family and I thank The Key for the care, support and dignit= y for >>>> Dad and us. I met only Ella, though there were others caring for Dad = on >>>> shifts I did not visit him. If I were to personally select a person of >>>> character to be with Dad at this time it would have been Ella. She >>>> understood Dad's inner experience and did not oppose him when he was >>>> flailing in pain. She provided a safe way for him to discharge that e= nergy >>>> until it quickly passed. Ella, without realizing it, educated me in 10 >>>> minutes on the usual course of dementia and where Dad was on that >>>> continuum. No medical professional over the past five years had done = so , >>>> other than to describe his symptoms and prescribe treatments. * >>>> *Dad's hospital stay leading up to enlisting your services were chaoti= c >>>> and dismissive, however every interaction with The Key provided the >>>> understanding and support needed by Dad and his family, and in his las= t >>>> days, Dad had that caring when it most mattered. Thank you....David an= d >>>> Jerry Meyers. * >>>> >>>> Our time with the Meyers family was brief but the impact is long >>>> lasting. Hospital discharges with hospice does not always make sense = on >>>> paper from a business perspective. My hospice social work heart is