--000000000000c1191a06205c518d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey, Thank you for the update. I will reach out next week. Best, Michelle Hudgins On Fri, Aug 23, 2024 at 12:22=E2=80=AFPM Joey Taylor wrote: > Good Afternoon Michelle, > > An email from our Legal team was sent to him earlier this morning to > address his concerns with billing. I had spoken to him a couple of times > last week but the issue is now resolved. I would reach out next week once > he has had a chance to read the email. > > Thanks, > > On Tue, Aug 20, 2024 at 10:27=E2=80=AFAM Michelle Hudgins michelle.hudgins@thekey.com> wrote: > >> Good Morning, >> >> Please see below the email from son Fabio. >> >> He stated that he had not received a call to discuss the invoices. >> >> He is eager to pay but will not do so until what he feels is resolved. >> >> Can you please reach out to Fabio today so that we can get payment for >> the outstanding balance of $3,422.36. >> >> Best, >> >> Michelle Hudgins >> >> On Fri, Aug 16, 2024 at 12:05=E2=80=AFPM Fabio Gatti wrote: >> >>> >>> Sincerely, >>> >>> Fabio Gatti >>> >>> Begin forwarded message: >>> >>> *From:* Fabio Gatti >>> *Date:* August 9, 2024 at 6:32:34=E2=80=AFAM EDT >>> *To:* Nikita Moreau >>> *Cc:* Joey Taylor , Dominique Jacobs >> djacobs@thekey.com> >>> *Subject:* *Re: Follow Up* >>> >>> =EF=BB=BFHi Nikita, >>> >>> I have no missed call or voicemail from you yesterday. Please let me >>> know which number you were contacting. >>> >>> Going over the invoices for the past year, it seems that the >>> Key/Homecare has been incorrectly charging for a 5th day which they hav= e >>> not been providing a service for as every Thursday Rosa is covered by t= he >>> CLSC and is paid directly by and as an employee of the CLSC. This has b= een >>> ongoing since invoice #45522 dated 11/07/2022. >>> >>> Sincerely, >>> >>> Fabio Gatti >>> >>> On Aug 8, 2024, at 2:02=E2=80=AFPM, Nikita Moreau = wrote: >>> >>> =EF=BB=BF >>> Hi Fabio, I tried calling you to go over your invoice disputes. >>> I was unable to get a hold of you so I left a message instead. >>> Please call me back when you have a chance 514 907 5065. >>> Thank you. >>> -- >>> >>> *Nikita Moreau* >>> >>> Gestionnaire des Aides-Soignants / Caregiver Manager >>> >>> nmoreau@TheKey.com >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >>> > > -- > > Joey Taylor > > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > --000000000000c1191a06205c518d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey,=C2=A0 Thank you for the update= .=C2=A0 I will reach out next week.=C2=A0 Best,=C2=A0 Michelle Hudgins On Fri, Aug 23, 2024 at 12:22=E2=80=AFPM Joey Taylor < joey.taylor@thekey.com > wrote: Good Aftern= oon Michelle, An email from our Legal team was sent to him earlier t= his morning to address his concerns=C2=A0with bill