--000000000000e1edf906205c2f4e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Michelle, An email from our Legal team was sent to him earlier this morning to address his concerns with billing. I had spoken to him a couple of times last week but the issue is now resolved. I would reach out next week once he has had a chance to read the email. Thanks, On Tue, Aug 20, 2024 at 10:27=E2=80=AFAM Michelle Hudgins wrote: > Good Morning, > > Please see below the email from son Fabio. > > He stated that he had not received a call to discuss the invoices. > > He is eager to pay but will not do so until what he feels is resolved. > > Can you please reach out to Fabio today so that we can get payment for th= e > outstanding balance of $3,422.36. > > Best, > > Michelle Hudgins > > On Fri, Aug 16, 2024 at 12:05=E2=80=AFPM Fabio Gatti = wrote: > >> >> Sincerely, >> >> Fabio Gatti >> >> Begin forwarded message: >> >> *From:* Fabio Gatti >> *Date:* August 9, 2024 at 6:32:34=E2=80=AFAM EDT >> *To:* Nikita Moreau >> *Cc:* Joey Taylor , Dominique Jacobs > djacobs@thekey.com> >> *Subject:* *Re: Follow Up* >> >> =EF=BB=BFHi Nikita, >> >> I have no missed call or voicemail from you yesterday. Please let me kno= w >> which number you were contacting. >> >> Going over the invoices for the past year, it seems that the Key/Homecar= e >> has been incorrectly charging for a 5th day which they have not been >> providing a service for as every Thursday Rosa is covered by the CLSC an= d >> is paid directly by and as an employee of the CLSC. This has been ongoin= g >> since invoice #45522 dated 11/07/2022. >> >> Sincerely, >> >> Fabio Gatti >> >> On Aug 8, 2024, at 2:02=E2=80=AFPM, Nikita Moreau w= rote: >> >> =EF=BB=BF >> Hi Fabio, I tried calling you to go over your invoice disputes. >> I was unable to get a hold of you so I left a message instead. >> Please call me back when you have a chance 514 907 5065. >> Thank you. >> -- >> >> *Nikita Moreau* >> >> Gestionnaire des Aides-Soignants / Caregiver Manager >> >> nmoreau@TheKey.com >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> >> >> >> --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000e1edf906205c2f4e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Michelle, An email from our Legal te= am was sent to him earlier this morning to address his concerns=C2=A0with b= illing. I had spoken to him a couple of times last week but the issue is no= w resolved. I would reach out next week once he has had a chance to read th= e email.=C2=A0 Thanks,=C2=A0 On Tue, Aug 20, 2024= at 10:27=E2=80=AFAM Michelle Hudgins < michelle.hudgins@thekey.com > wrote: Good Morning,=C2= =A0 Please see below the email from son Fabio.=C2=A0 He stated that he had not received a call to discuss = the invoices.=C2=A0 He is eager to pay but will no= t do so until what he feels