Re: "AS2" COMP LOSS - TOM ORDER CREATION REQUEST: PON# IRIS102210310084 / BPSO 54933 [ ref:_00DU0HByX._5004U12ACs4:ref ]

--000000000000f5d8be05f2019509 Content-Type: multipart/alternative; boundary="000000000000f5d8bd05f2019508" --000000000000f5d8bd05f2019508 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Isabelle, Shaw came today to pick up the phones but they were also going to pick up their switch which powers all our phones. We were able to request that they leave the switch for now until we get a replacement. In light of this, are you able to send us a switch to replace Shaw's? We would need a 12 port POE= . Thank you, Carolina On Wed, Dec 14, 2022 at 12:44 PM Isabelle La wrote: > Great, thanks Tim. > > Gorata - please confirm having someone there on 1/11 between 10am - 12pm > PST and our local team member will assure they have access in the buildin= g. > > On Wed, Dec 14, 2022 at 9:26 AM Timothy Thomas wrote: > >> adding @Sharon Speirs who can ensure someone is >> onsite for that time and day. >> >> Thank you >> >> On Wed, Dec 14, 2022 at 2:14 AM Isabelle La wrote: >> >>> Adding Tim for visibility and also assistance in coordination in case >>> Carolina is unable to respond. >>> >>> Tim/Carolina - can someone be available on 1/11/2023 between 10am - 12p= m >>> PST so that Shaw can pick up equipment for the phone services that were >>> shut down when we finished porting to 8x8 on 11/14? Please let us know = as >>> soon as possible, thank you. >>> >>> On Tue, Dec 13, 2022 at 9:42 AM Isabelle La wrote: >>> >>>> Carolina - can you confirm this date and time will work for equipment >>>> pick-up? >>>> >>>> On Tue, Dec 13, 2022 at 9:24 AM Gorata Kagiso >>>> wrote: >>>> >>>>> We have booked Equipment pickup 11- January -2023 between >>>>> 10:00 - 12:00 pm . Kindly let me know if this time works for you. >>>>> >>>>> >>>>> Thank you, >>>>> >>>>> Gorata Kagiso, Large Business Support (West) =E2=80=93 Cancellations = Support >>>>> Shaw Business >>>>> T: 1877-742-9249 >>>>> E: gorata.kagiso@sjrb.ca >>>>> >>>>> >>>>> >>>>> *This message is confidential and may contain privileged information. >>>>> We ask that you not use or disclose this message other than with our >>>>> consent. If you are not an intended recipient, please immediately not= ify us >>>>> and delete this message. Thank-you.* >>>>> >>>>> >>>>> --------------- Original Message --------------- >>>>> *From:* Gorata Kagiso [gorata.kagiso@sjrb.ca] >>>>> *Sent:* 18/11/2022 4:19 PM >>>>> *To:* ila@thekey.com >>>>> *Cc:* itsupport@thekey.com; corosa@thekey.com >>>>> *Subject:* Re: "AS2" COMP LOSS - TOM ORDER CREATION REQUEST: PON# >>>>> IRIS102210310084 / BPSO 54933 [ ref:_00DU0HByX._5004U12ACs4:ref ] >>>>> >>>>> The disconnection is only for the Phone services that are requested t= o >>>>> be ported out. The internet services are not included as part of the >>>>> disconection. >>>>> >>>>> >>>>> Thank you, >>>>> >>>>> Gorata Kagiso, Large Business Support (West) =E2=80=93 Cancellations = Support >>>>> Shaw Business >>>>> T: 1877-742-9249 >>>>> E: gorata.kagiso@sjrb.ca >>>>> >