Re: Unknown Valentina

From
Taylor Cleland <tcleland@thekey.com>
To
Allison Brennan <allison.brennan@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Sumira Suthesan <sumira.suthesan@thekey.com>, Gerard Draetta <gerard.draetta@thekey.com>, Ali Malik <ali.malik@thekey.com>, Michelle Hudgins <michelle.hudgins@thekey.com>
Date
Tue, 8 Aug 2023 12:56:31 -0400
Folder
INBOX
--0000000000005125c106026c3f00 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, All communication regarding Valentina would have been between University Gates and Beth. In Clear Care it is tagged as University Gates payer, that is all the information Beth had passed on to me to push the client through to clear care. Taylor Cleland *Care Solution Manager* 416-488-8777 ext 1 TheKey.ca [image: TheKey] On Tue, Aug 8, 2023 at 12:49=E2=80=AFPM Allison Brennan wrote: > Hi All > > I have checked my inbox, but I dont have anything for this client. > > @Taylor Cleland You pushed Valentina through SF do > you have any email communication for Valentina Unknown you can forward ov= er > to Billing? > > Let me know > > Take Care > > > Allison Brennan > > *Client Success Manager* > > > *Office: 519-954-2111* > > *Direct Line: 437-216-2865* > > *Fax: 519-489-1370* > > TheKey.ca > > [image: TheKey] > > > On Tue, Aug 8, 2023 at 11:53=E2=80=AFAM Timothy Thomas wr= ote: > >> Hi Allison, >> >> Do you have any communications you can share from university gates >> confirming this? >> >> On Tue, Aug 8, 2023 at 11:28=E2=80=AFAM Sumira Suthesan > sumira.suthesan@thekey.com> wrote: >> >>> Thank you Allison >>> >>> -Sumira >>> >>> On Tue, Aug 8, 2023 at 8:10=E2=80=AFAM Allison Brennan >> allison.brennan@thekey.com> wrote: >>> >>>> Hi Sumira >>>> >>>> This was a one off overnight shift for Valentina. A BSO Case at >>>> University Gates that Beth Sparrow brought in. >>>> >>>> We had no more information about the client other than the first name. >>>> >>>> University Gates is supposed to pay for this shift. >>>> >>>> Please let me know if there is anything you need >>>> >>>> Take Care >>>> >>>> >>>> Allison Brennan >>>> >>>> *Client Success Manager* >>>> >>>> >>>> *Office: 519-954-2111* >>>> >>>> *Direct Line: 437-216-2865* >>>> >>>> *Fax: 519-489-1370* >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>>> On Tue, Aug 8, 2023 at 10:58=E2=80=AFAM Sumira Suthesan >>> sumira.suthesan@thekey.com> wrote: >>>> >>>>> Hi Allison, >>>>> >>>>> Since Unknown Valentina is a part of University Gates, are they going >>>>> to pay for the outstanding invoice from December 2022 or is it a writ= e off? >>>>> >>>>> Please see attached invoice. >>>>> >>>>> Thanks, >>>>> >>>>> Sumira Suthesan >>>>> Accounts Receivable Specialist- TheKey >>>>> >>>>> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > --0000000000005125c106026c3f00 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, All communication regarding Valenti= na would have been between University Gates and Beth. In Clear Care it is t= agged as University Gates payer, that is all the information Beth had passe= d on to me to push the client through to clear care.=C2=A0 Taylor Cleland Care Solution Manager 416-488-8777 ext 1 TheKey.ca =C2= =A0=C2=A0 <

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