--0000000000005f8a3906026c5769 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Sumira Suthesan Please get the contact info for The Village of University Gates LTC and provide it to Michelle @Michelle Hudgins Please call them and find out if they are going to be paying us for this invoice Going forward guys before starting care we need to ensure that the correct documents have been uploaded to file and any information regarding billing. thank you, On Tue, Aug 8, 2023 at 12:56=E2=80=AFPM Taylor Cleland wrote: > Hi, > > All communication regarding Valentina would have been between University > Gates and Beth. In Clear Care it is tagged as University Gates payer, tha= t > is all the information Beth had passed on to me to push the client throug= h > to clear care. > > > > Taylor Cleland > > *Care Solution Manager* > > 416-488-8777 ext 1 > > TheKey.ca > > [image: TheKey] > > > > On Tue, Aug 8, 2023 at 12:49=E2=80=AFPM Allison Brennan allison.brennan@thekey.com> wrote: > >> Hi All >> >> I have checked my inbox, but I dont have anything for this client. >> >> @Taylor Cleland You pushed Valentina through SF do >> you have any email communication for Valentina Unknown you can forward o= ver >> to Billing? >> >> Let me know >> >> Take Care >> >> >> Allison Brennan >> >> *Client Success Manager* >> >> >> *Office: 519-954-2111* >> >> *Direct Line: 437-216-2865* >> >> *Fax: 519-489-1370* >> >> TheKey.ca >> >> [image: TheKey] >> >> >> On Tue, Aug 8, 2023 at 11:53=E2=80=AFAM Timothy Thomas w= rote: >> >>> Hi Allison, >>> >>> Do you have any communications you can share from university gates >>> confirming this? >>> >>> On Tue, Aug 8, 2023 at 11:28=E2=80=AFAM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Thank you Allison >>>> >>>> -Sumira >>>> >>>> On Tue, Aug 8, 2023 at 8:10=E2=80=AFAM Allison Brennan >>> allison.brennan@thekey.com> wrote: >>>> >>>>> Hi Sumira >>>>> >>>>> This was a one off overnight shift for Valentina. A BSO Case at >>>>> University Gates that Beth Sparrow brought in. >>>>> >>>>> We had no more information about the client other than the first name= . >>>>> >>>>> University Gates is supposed to pay for this shift. >>>>> >>>>> Please let me know if there is anything you need >>>>> >>>>> Take Care >>>>> >>>>> >>>>> Allison Brennan >>>>> >>>>> *Client Success Manager* >>>>> >>>>> >>>>> *Office: 519-954-2111* >>>>> >>>>> *Direct Line: 437-216-2865* >>>>> >>>>> *Fax: 519-489-1370* >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Tue, Aug 8, 2023 at 10:58=E2=80=AFAM Sumira Suthesan >>>> sumira.suthesan@thekey.com> wrote: >>>>> >>>>>> Hi Allison, >>>>>> >>>>>> Since Unknown Valentina is a part of University Gates, are they goin= g >>>>>> to pay for the outstanding invoice from December 2022 or is it a wri= te off? >>>>>> >>>>>> Please see attached invoice. >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Sumira Suthesan >>>>>> Accounts Receivable Specialist- TheKey >>>>>> >>>>>> >>> >