--000000000000355ea8062ee6a04b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'm working on gaining access. They are having a representative contact me to provide pertinent information and I will let you know once I am authorized. Dennis Fancy, BSP General Manager (204) 489-6000 TheKey.ca [image: TheKey] On Mon, Feb 24, 2025 at 9:47=E2=80=AFAM John Andrew Hawkins wrote: > I show that particular account is closed so there would be no online > access available for it. Do we know who is authorized on the account to b= e > able to call them to get a copy of the statement? > > On Fri, Feb 21, 2025 at 4:48=E2=80=AFPM Timothy Thomas wr= ote: > >> John can you with Dennis to gain access and take it from there? >> >> On Fri, Feb 21, 2025 at 3:59=E2=80=AFPM Dennis Fancy = wrote: >> >>> Hi Tim, yes we do. It=E2=80=99s always been handled by AP. >>> >>> Dennis Fancy, BSP >>> General Manager >>> (204) 489-6000 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> On Fri, Feb 21, 2025 at 2:41=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> @Dennis Fancy Do you have a Rogers account? Do you >>>> guys use Rogers for local internet? >>>> >>>> On Fri, Feb 21, 2025 at 2:41=E2=80=AFPM John Andrew Hawkins >>> jhawkins@thekey.com> wrote: >>>> >>>>> I showed that this account was for the closed office at >>>>> >>>>> 530 Kenaston Blvd >>>>> >>>>> Suite 344 >>>>> >>>>> Winnipeg >>>>> >>>>> Manitoba, R3N 1Z4 >>>>> >>>>> >>>>> On Fri, Feb 21, 2025 at 2:39=E2=80=AFPM John Andrew Hawkins >>>> jhawkins@thekey.com> wrote: >>>>> >>>>>> I'm showing that account is closed so I have no online access to the >>>>>> account. >>>>>> >>>>>> On Fri, Feb 21, 2025 at 2:35=E2=80=AFPM Trish Nguyen >>>>>> wrote: >>>>>> >>>>>>> Please take a look at ticket #1062888 >>>>>>> raised by >>>>>>> Do_not_reply (do_not_reply@sjrb.ca). >>>>>>> >>>>>>> Hi Tim, >>>>>>> >>>>>>> Hailey is no longer with TheKey to retrieve the bill due and AP is >>>>>>> not the account holder to get access to the account. >>>>>>> >>>>>>> Please connect with your team to get a copy of this bill and send t= o >>>>>>> AP for payment processing and avoid service disconnection. >>>>>>> >>>>>>> Thanks, >>>>>>> AP >>>>>>> >>>>>>> On Thu, 20 Feb at 12:14 PM , Do_not_reply >>>>>>> wrote: >>>>>>> [image: Shaw] Total amount due: $162.49 >>>>>>> Hello HOME CARE ASSISTANCE, >>>>>>> >>>>>>> Your business invoice is ready. Please sign in to My Shaw >>>>>>> to review. >>>>>>> >>>>>>> Bill summary: >>>>>>> >>>>>>> *Account number: *038-0586-0201 >>>>>>> *Payment due date: *March 19, 2025 >>>>>>> >>>>>>> Total amount due:$162.49 >>>>>>> >>>>>>> View bill >>>>>>> Edit payment information >>>>>>> >>>>>>> >>>>>>> Questions? We're here to help. >>>>>>> >>>>>>> Billing & Account support >>>>>>> Need help understanding your bill? >>>>>>> Make changes to your plan >>>>>>> Please access your Business bill for specific account details and >>>>>>> messages. >>>>>>> >>>>>>> =C2=A9 2025 Rogers Communications. All Rig