--000000000000dce718062ee54112 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I show that particular account is closed so there would be no online access available for it. Do we know who is authorized on the account to be able to call them to get a copy of the statement? On Fri, Feb 21, 2025 at 4:48=E2=80=AFPM Timothy Thomas wrot= e: > John can you with Dennis to gain access and take it from there? > > On Fri, Feb 21, 2025 at 3:59=E2=80=AFPM Dennis Fancy = wrote: > >> Hi Tim, yes we do. It=E2=80=99s always been handled by AP. >> >> Dennis Fancy, BSP >> General Manager >> (204) 489-6000 >> >> TheKey.ca >> >> [image: TheKey] >> >> >> On Fri, Feb 21, 2025 at 2:41=E2=80=AFPM Timothy Thomas w= rote: >> >>> @Dennis Fancy Do you have a Rogers account? Do you >>> guys use Rogers for local internet? >>> >>> On Fri, Feb 21, 2025 at 2:41=E2=80=AFPM John Andrew Hawkins >>> wrote: >>> >>>> I showed that this account was for the closed office at >>>> >>>> 530 Kenaston Blvd >>>> >>>> Suite 344 >>>> >>>> Winnipeg >>>> >>>> Manitoba, R3N 1Z4 >>>> >>>> >>>> On Fri, Feb 21, 2025 at 2:39=E2=80=AFPM John Andrew Hawkins >>> jhawkins@thekey.com> wrote: >>>> >>>>> I'm showing that account is closed so I have no online access to the >>>>> account. >>>>> >>>>> On Fri, Feb 21, 2025 at 2:35=E2=80=AFPM Trish Nguyen >>>>> wrote: >>>>> >>>>>> Please take a look at ticket #1062888 >>>>>> raised by >>>>>> Do_not_reply (do_not_reply@sjrb.ca). >>>>>> >>>>>> Hi Tim, >>>>>> >>>>>> Hailey is no longer with TheKey to retrieve the bill due and AP is >>>>>> not the account holder to get access to the account. >>>>>> >>>>>> Please connect with your team to get a copy of this bill and send to >>>>>> AP for payment processing and avoid service disconnection. >>>>>> >>>>>> Thanks, >>>>>> AP >>>>>> >>>>>> On Thu, 20 Feb at 12:14 PM , Do_not_reply >>>>>> wrote: >>>>>> [image: Shaw] Total amount due: $162.49 >>>>>> Hello HOME CARE ASSISTANCE, >>>>>> >>>>>> Your business invoice is ready. Please sign in to My Shaw >>>>>> to review. >>>>>> >>>>>> Bill summary: >>>>>> >>>>>> *Account number: *038-0586-0201 >>>>>> *Payment due date: *March 19, 2025 >>>>>> >>>>>> Total amount due:$162.49 >>>>>> >>>>>> View bill >>>>>> Edit payment information >>>>>> >>>>>> >>>>>> Questions? We're here to help. >>>>>> >>>>>> Billing & Account support >>>>>> Need help understanding your bill? >>>>>> Make changes to your plan >>>>>> Please access your Business bill for specific account details and >>>>>> messages. >>>>>> >>>>>> =C2=A9 2025 Rogers Communications. All Rights Reserved. >>>>>> >>>>>> >>>>>> 1062888:611100 >>>>>> >>>>> --000000000000dce718062ee54112 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I show that particular account is closed so there would be= no online access available for it. Do we know who is authorized on the acc= ount to be able to call them to get a copy of the statement? On Fri, Feb 21, 2025 at 4:48=E2=80=AFPM Ti