Re: Pricing Increase Update

From
Jennifer Muskat <jmuskat@thekey.com>
To
Benjamin Lewis <benjamin.lewis@thekey.com>
CC
Alicia Broussard <abroussard@thekey.com>, Amy Harris <aharris@thekey.com>, Alan Marland <amarland@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Araceli Gutierrez <araceli.gutierrez@thekey.com>, Beth Ann Rosario <bethann.rosario@thekey.com>, Carol Miller <carol.miller@thekey.com>, Cathy Goffredo <cathy.goffredo@thekey.com>, Chen Xie <chen@thekey.com>, Coddye Ring-Noonan <coddye.ringnoonan@thekey.com>, Erin Renshaw <erenshaw@thekey.com>, Grace Labrecque <grace@123homecares.com>, Jay Skypeck <jason.skypeck@thekey.com>, James Buscemi <jbuscemi@thekey.com>, Jennifer Piper <jennifer.piper@thekey.com>, Jessica Pascasio <jpascasio@thekey.com>, James Patchett <jpatchett@thekey.com>, KJ Babatid <kbabatid@thekey.com>, Kimberly Guerci <kguerci@thekey.com>, Kim Kranwinkel <kimberly.kranwinkel@thekey.com>, Melissa Reyes <melissa.reyes@homecareassistance.com>, Matt Nyberg <mnyberg@thekey.com>, Pete DaCosta <peter.dacosta@thekey.com>, Renee Anter <renee.anter@valuecareathome.com>, Timothy Thompson-Cook <timothy.thompsoncook@thekey.com>, Triff Cook <triff@thekey.com>, Tricia Strite <tstrite@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Thu, 29 Sep 2022 11:35:57 -0500
Folder
INBOX
--00000000000088088005e9d379e8 Content-Type: text/plain; charset="UTF-8" Hi Ben, In Chicago, as we work through the process with the team, I prefer to use our own spreadsheet with cg margin and the suggested rate increases. That way the success managers get to think through, understand and make suggestions with the understanding that we are working together toward a shared margin goal. We will have our final meeting this afternoon with the Success Team and Staffing Specialists where we will come to a consensus and complete your spreadsheet. Really the only changes for us will be if there are clients no longer on service, or our margin is really low and we will add to the suggested increase, and also adding some clients who are not on the current list. Chicago will be at 100% by EOD. On Wed, Sep 28, 2022 at 11:05 PM Benjamin Lewis wrote: > Hello all, > > As a reminder, the expected deadline for review/feedback on the rate > increase population is tomorrow 9/29. > > Start Date End Date Activity > Wednesday, Sep 14, 2022 Wednesday, Sep 14, 2022 Ben to pull data and > structure it for internal distribution. Analysis to be completed on rate > guidance for increases by clients, targeted at moving current lower > quartile rates up to market averages. > Wednesday, Sep 14, 2022 Wednesday, Sep 14, 2022 Distribution to division > heads for initial review. > Saturday, Sep 17, 2022 Tuesday, Sep 20, 2022 Initial kickoff with exec > team/division heads. > Friday, Sep 23, 2022 Friday, Sep 23, 2022 Kickoff meeting with regional > leaders. > Friday, Sep 23, 2022 Thursday, Sep 29, 2022 Time set aside for individual > office review, with escalations addressed, and expectation that all edits > are completed by end of period. > Friday, Sep 30, 2022 Friday, Sep 30, 2022 Ben to synthesize information > to ensure no transposing of contact information/other details, as well as > removal of any inactivated clients since project kickoff. Chase down any > outstanding offices/input. > Monday, Oct 3, 2022 Wednesday, Oct 5, 2022 Initial set of PDFs provided > to offices for final review, chance to catch any issues ahead of time. > Wednesday, Oct 5, 2022 Sunday, Oct 9, 2022 Emails with PDFs to be sent by > offices. Vetted client list without emails provided to TownMailer/Kate > Goodrich for distribution with projected go-live date for rate increases > effective Monday 10/31. > > Please escalate any issues your team is having or raise them in the Q&A > session in the morning. > > Here is the progress thus far. Thank you to all groups at 100%+ > > Tab Region Division # Proposed # Completed % Completed > NE - CT Connecticut Northeast 47 47 100.0% > NE - GL Great Lakes Northeast 92 0 0.0% > NE - DC DC Metro Northeast 146 146 100.0% > NE - NJPA New Jersey and Pennsylvania Northeast 160 84 52.5% > NE - IL Illinois Northeast 86 0 0.0% > NE - NE New England Northeast 8 8 100.0% > NE - NY New York Northeast 47 47 100.0% > CAN - CAN Canada Canada 103 0 0.0% > NW - BAN Bay Area North North

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