--000000000000fa85880603362ff1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey John, Can you please brief Brian in regards to this client. It's on our other thread where you contacted them. I believe myself and Tim are CCd on that email as well. He needs to know how much we are getting paid from MPI, how much is owed by the client and what's the monthly coverage. thank you, On Fri, Aug 18, 2023 at 1:46=E2=80=AFPM Brian Boxall w= rote: > Hi everyone, > > We need to know the amount of arrears here ASAP. > > Thanks, > > On Thu, Aug 10, 2023 at 10:53=E2=80=AFAM Ali Malik = wrote: > >> @John Janiga I'm going to send you a collection >> report today. >> >> We need to call MPI asap and find out how much they are going to be >> paying for the outstanding invoices. This will give us an idea on how to >> proceed. >> >> >> >> On Thu, Aug 10, 2023 at 11:46=E2=80=AFAM Brian Boxall wrote: >> >>> Crystal responded to me with a completely blank email yesterday. >>> >>> In terms of her hours , Her MPI Budget covers $4200 and there should b= e >>> $2205 privately funded. >>> >>> So if any arrears it should only be from the privately funded portion. >>> >>> On Thu, Aug 10, 2023 at 10:42=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Any news on this. We need a resolution or we pull service by EOD. Than= ks >>>> >>>> On Tue, Aug 8, 2023 at 2:54=E2=80=AFPM Michelle Hudgins >>> michelle.hudgins@thekey.com> wrote: >>>> >>>>> Added @John Janiga as he is handling >>>>> Winnipeg. >>>>> >>>>> On Tue, Aug 8, 2023 at 12:57=E2=80=AFPM Ali Malik >>>>> wrote: >>>>> >>>>>> Ok this is a concern then, >>>>>> >>>>>> We should look at suspending care if the client does not provide >>>>>> payment info for their portion. >>>>>> >>>>>> @Timothy Thomas @Cheryl Cartwright >>>>>> How should we proceed? >>>>>> >>>>>> @Michelle Hudgins When you call MPI, >>>>>> please provide us an update here. >>>>>> >>>>>> thank you, >>>>>> >>>>>> On Tue, Aug 8, 2023 at 12:54=E2=80=AFPM Brian Boxall >>>>>> wrote: >>>>>> >>>>>>> We have scheduled hours in excess of the MPI budget >>>>>>> >>>>>>> On Tue, Aug 8, 2023 at 11:41=E2=80=AFAM Ali Malik >>>>>>> wrote: >>>>>>> >>>>>>>> Hey Brian, >>>>>>>> >>>>>>>> I believe this client is MPI. >>>>>>>> >>>>>>>> @Michelle Hudgins We need to contact >>>>>>>> MPI asap and see where they are at with payments and how much they= are >>>>>>>> going to pay. >>>>>>>> >>>>>>>> thank you, >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Tue, Aug 8, 2023 at 12:32=E2=80=AFPM Brian Boxall >>>>>>>> wrote: >>>>>>>> >>>>>>>>> The client has been ignoring requests for PAD.She viewed them >>>>>>>>> electronically but denies she received them. >>>>>>>>> >>>>>>>>> I have documented 3 attempts to reach out , 3 weeks in a row. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Tue, Aug 8, 2023 at 10:46=E2=80=AFAM Sumira Suthesan >>>>>>>> sumira.suthesan@thekey.com> wrote: >>>>>>>>> >>>>>>>>>> Hi Brian, >>>>>>>>>> >>>>>>>>>> The amount is $11,199.57. >>>>>>>>>> Please